Job Description
The Master Technician is a highly skilled and certified professional responsible for diagnosing, repairing, and maintaining vehicles to the highest standards. This role requires deep technical knowledge, leadership ability, and proficiency with the latest diagnostic tools and repair techniques. The Master Technician may also mentor junior technicians and ensure compliance with all safety and quality standards.
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Key Responsibilities:
* Perform complex diagnostics and repairs on all vehicle systems including engine, transmission, electrical, HVAC, suspension, and brakes.
* Utilize OEM diagnostic tools and technical manuals to accurately identify vehicle issues.
* Conduct vehicle inspections and routine maintenance with precision and attention to detail.
* Stay current with the latest automotive technology, software updates, and manufacturer training.
* Mentor and train lower-level technicians; provide guidance and support on difficult repairs.
* Document all work performed clearly and accurately, including parts used and time spent.
* Maintain a clean, organized, and safe work environment in accordance with H&S and company policies.
* Communicate effectively with service advisors and customers when necessary to explain technical issues and repair solutions.
* Ensure repairs and maintenance are performed to manufacturer specifications and quality standards
About The Role
visually checks, test drives or uses test equipment to diagnose engine and mechanical faults removes, dismantles, repairs and replaces defective parts and prepares new parts using appropriate tools reassembles, tests, adjusts and tunes the appropriate parts, systems or entire engine carries out routine maintenance checks on oil and air filters, brakes and other vehicle parts/systems diagnoses faults in electrical/electronic circuitry, removes faulty components and fits replacements checks condition of electrical/electronic systems and carries out servicing tasks installs additional electrical amenities such as radio/CD players, aerials repairs and services air conditioning, heating and engine-cooling systems
Skills Needed
About The Company
Servicing Made Simple
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader And proud of it.
We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas
Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers
IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.
We will never carry out any additional work unless authorised.
Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Desired Criteria
* IMI Level 2/3 in EV& Hybrid Systems
Required Criteria
* Level 3 Light Vehicle Maintenance & Repair
* Automotive service 2 years (minimum)
* Full UK Driving Licence
Closing DateFriday 31st October, 2025