Market 36 are currently looking for a Branch Administrator on behalf of their client based in Marlesford, Suffolk on a full-time and permanent basis.
The Branch Administrator plays a vital role in supporting the Branch Manager and wider team to ensure the efficient and effective day-to-day operation of the branch. The postholder will provide high-level administrative and personal assistant support, act as a first point of contact for customers, and ensure accurate record-keeping, compliance, and smooth coordination of branch activities within a busy operational environment.
Role & Responsibilities:
* Provide high-level personal assistant and administrative support to the Branch Manager, anticipating management needs and supporting the wider team as required.
* Manage incoming calls and maintain the branch switchboard.
* Act as the first point of contact for customers and clients, professionally handling enquiries, requests, and complaints in person, by telephone, and via email.
* Carry out financial administration duties, including processing invoices, delivery notes, and related documentation.
* Prepare sales quotations and issue invoices and delivery tickets.
* Carry out daily cashiering duties and liaise with Head Office.
* Maintain accurate data, records, and filing systems, including stock documentation and confidential information.
* Update the sales database regularly.
* Support the sales team during events and trade shows.
* Provide general administrative support across branch operations.
* Conduct monthly stock checks on domestic items.
* Ensure timely and clear communication across the team.
* Consistently deliver professional and customer-focused service.
Skills, Experience & Qualifications:
* Strong communication skills and a professional telephone manner.
* Confidence in dealing with people at all levels.
* Discreet and trustworthy when handling confidential information.
* Excellent organisational skills with the ability to multitask.
* Exceptional accuracy and attention to detail with both written communication and numerical data.
* Proficient in Microsoft Office (Word, Excel, PowerPoint).
* Self-motivated, approachable, and a team player.
* Ability to use initiative and adapt in a fast-paced environment.
* Well-presented and detail-oriented.
* Full clean driver’s license.
Hours: Mon to Fri, 8am-5pm (40 hours per week)
Salary: Competitive (DOE)
Market 36 Recruitment Ltd cover a range of sectors including Commercial, Industrial, Engineering, HR & Finance & ITAD. This vacancy is being advertised by Market 36 Recruitment Ltd. We operate as an Employment Business for temporary roles and as an Employment Agency for permanent roles