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Centralised Recruitment - Radiology Booking Clerk
The closing date is 21 July 2025
Are you passionate about making a difference in the NHS? Do you excel in administrative tasks and thrive in dynamic environments? If so, we have exciting opportunities for you!
Within our Trust, we are committed to providing exceptional healthcare services to our community. As a cornerstone of the UK's healthcare system, we strive for excellence in every aspect of our operations. Join us in our mission to support and enhance our healthcare services.
Our administration workforce is vital to our organisation; without them, our front-line Doctors, Nurses, and Allied Health Professionals cannot deliver the excellent care to our patients we strive for. As an Administrator within the Trust, you will play a crucial role in ensuring the smooth and efficient operation of our corporate functions across the hospital.
Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey.
Main duties of the job
We have adopted a centralised hiring process for administration roles in bands 2-3 and 4-5. This means you apply once and are considered for multiple positions within our organisation, saving time for both candidates and managers while accessing a broader talent pool.
This week, we are currently recruiting for the following Band 3 role across the organisation:
* Radiology Booking Clerk - 37.5 hours per week, Permanent. Location: Unipart House, Cowley
When applying, please:
* Include as much detail as possible in the application, including qualifications, roles, and responsibilities
* Include a supporting statement and showcase your skills and experience
Please note, this vacancy may close early if sufficient applications are received.
If you are ready to take on this rewarding role and be part of a dedicated team, we would love to hear from you.
Join us at the NHS, where your administrative skills can make a real impact on healthcare delivery. Apply today and help us shape the future of healthcare!
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research.
The Trust comprises four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and Horton General Hospital in Banbury.
Our values, standards, and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community. We call this Delivering Compassionate Excellence, focusing on our core values of compassion, respect, learning, delivery, improvement, and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we aim to provide for ourselves and our families.
Job responsibilities
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training, and research. The Trust comprises four hospitals: John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre in Headington, and Horton General Hospital in Banbury. For more information, please view OUH At a Glance by OUHospitals - Issuu.
Our values, standards, and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues, and the wider community.
We call this Delivering Compassionate Excellence, with a focus on our values of compassion, respect, learning, delivery, improvement, and excellence.
Update patient details on CRIS / EPR and other Trust and departmental record systems.
Ensure patients who have not attended or canceled their appointments are flagged and rebooked promptly.
Request and coordinate patient notes from other hospitals and organizations, where the pathway requires input from these.
Act upon queries from referrers, patients, and other relevant parties in liaison with clinical staff. Take relevant action to provide reassurance and support to patients and their families by finding appropriate solutions, which requires understanding and explaining basic medical procedures and terminology.
General
Demonstrate high levels of customer care and act as an ambassador for customer care within the Trust.
Provide a robust administration function that underpins the delivery of a high-quality service and maintain effective working relationships with clinical, nursing, and administrative staff.
Respond to communication and queries via email, face-to-face, and telephone in a timely manner.
Maintain patient confidentiality at all times.
Be flexible in your approach to work, such as covering other roles at appropriate grades or sites, and accommodate varying working hours to ensure the service maintains a minimum level of cover during core hours of 08:00 to 20:00.
Use the Trust IT systems (e.g., EPR, CRIS) to register patients, make appointments, ensure details are correct, and check in/out outpatient appointments as appropriate.
Assist with processing new referrals.
Contribute to ongoing and future service development projects supporting continuous improvement.
Attend departmental meetings and training to maintain up-to-date knowledge of procedures.
Act in alignment with our Trust Values and demonstrate behaviours that support delivering compassionate excellence.
Perform any other duties necessary to fulfill the objectives of the post, appropriate to the grade.
Person Specification
Qualifications
* Minimum of 5 GCSEs graded C or above, including English Language and Maths
* Proficiency in various computer software packages
Experience
* Proven experience in an administrative role
* Experience working with the general public
* Previous NHS experience preferred
Skills
* Strong computer skills
* Excellent interpersonal and communication skills
* Highly organized with the ability to coordinate and prioritize workload
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A Disclosure check will be required to ensure suitability for the role.
Employer name
Oxford University Hospitals NHS Foundation Trust
Salary: £24,625 to £25,674 per annum/pro-rata
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