The HR Function
The HR function is split across several key areas Business Partnering; Talent and Culture which includes, Diversity, Equity & Inclusion; Reward & Benefits; Services & Policy; and Organisational Learning & Development, all working collaboratively together and with the wider business to deliver the people aligned Firm strategy.
Providing a trusted, high-quality service and delivery in line with our Firm values is key to the professional reputation of the function.
Role Purpose
Reporting to the Senior Programme Manager, the Learning & Development (L&D) Assistant will be responsible for all L&D administration for all offices of Charles Russell Speechlys and support Business School programmes and legal training requirements.
This is a part-time (job share) position working 3 days per week (Wednesday to Friday). The L&D Assistant will need to work closely with our existing L&D Assistant who works Mondays to Wednesdays.
Roles and Responsibilities (this is a broad but not exhaustive list)
Administrating the Business School Programmes
• Liaising with internal and external facilitators to agree dates and arrangements.
• Booking rooms and making arrangements for catering, equipment, room setup, including Teams access where required.
• Sending targeted advertising emails and designing flyers for display to promote the Charles Russell Speechlys Business School.
• Preparing and sending out joining instructions and any associated pre and post work.
• Working closely with the Senior Programme Manager to manage programme demand lists and programme scheduling.
• Providing timely and accurate L&D business information for reports.
• Co-ordinating bookings using Outlook, Excel spreadsheet, and our Learning Management System (LMS), Docebo.
• Maintaining booked, cancelled and no-show data on the LMS.
• Sending reminders for courses and pre-course reading/work where applicable.
• Arranging for the production of course material.
• Preparing attendance lists and maintaining booking data.
• Meeting with facilitators, as required, to ensure arrangements are in order on the day.
• Contribute to ‘building’ the Business School brand, identifying marketing opportunities to develop the brand across the whole company.
Learning Management System
• We have a Learning Management System (LMS), Docebo and all our training events for the Firm will be managed via the system. The L&D Assistant will be responsible for setting up the Business School courses and programmes using the LMS and therefore should be expected to identify ways in which the LMS can improve our L&D processes to help the team run more effectively and efficiently.
Intranet Admin
• Responsibility for managing Intranet admin, to ensure that that L&D pages are informative and up to date.
• Maintain all course information on the Intranet including the schedule and keeping course outlines up to date.
External Training bookings
• Monitor booking requests to ensure that procedure has been followed and relevant approval obtained before bookings are made (normally by the Fee Earner’s secretary or the individual themselves).
Budgets
• Process all payment requests, using our invoicing system, and to the correct GL code.
Induction
• Liaise with speakers, book rooms, invite and remind attendees, organise attendance registers and hand-outs, process evaluations for each of the following
- Partner induction – annually
- New Trainee and Apprentice Induction – annually
- NQ Induction – annually
Additional tasks
• Scanning and electronic filing of attendance lists for all firm wide training events.
• Regular monitoring of the L&D inbox to ensure that all queries are addressed according to our SLA.
• Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
• Forge meaningful and influential working relationships with the wider Business School team, Business Services, Directors, Partners, Managers and other key individuals in the Firm.
Qualifications and Experience
• A solid understanding of the need for exceptional administration. Having experience in organising face to face training / courses and large events.
• Previous law firm or professional services L&D experience would be advantageous but not essential.
Person Specification
• Good knowledge of LMS systems – desirable.
• Confident with excellent written and spoken communication skills.
• Professional manner and presentation.
• Computer literacy – competency in Microsoft Outlook, Word, Excel and PowerPoint essential.
• A keen interest in all aspects of learning and development.
• A flexible approach with regards to daily tasks.
Competencies
• Time management
• Organisational skills
• Attention to detail
• Collaboration and teamwork
• Methodical
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