To provide an efficient typing service for GPs, health professionals and practice staff as required. Provide support to GPs and nurses which includes 2 Week Wait urgent referrals, district nurse referrals and Independent Living etc. To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Managing AccuRx Patient Triage.
Processing requests for information ie, SAR, insurance or solicitors letters and DVLA forms, as required To use the AccuRx SMS service for patients. To provide cover for fellow medical secretary during periods of sickness and annual leave. To carry out password changes or unblocking Smart cards at the request of all staff in the practice. Allocating Child Protection letters and queries to GPs by checking against protocol.
Booking of private medicals and liaising with GPs including updating and managing excel spreadsheet. Updating GPs and practice staff on any changes regarding referrals. Dealing with tasks from GPs, nurses, receptionists on a daily basis. Monitoring and prioritising urgent tasks and informing the team.
Processing referrals using the electronic referral system (ERS). Processing patient/insurance company requests for patient records through emR system. Following DNAR and TEP protocol and using Black Pear patient system Updating all protocols where necessary for role Following all protocols in administration office and ensuring Vital folder is current Franking of mail and taking to Post Office. Keeping ahead of any changes sent through by email from GPs, practice manager, deputy manager or outside agencies.
Keep personal online training up-to-date. Checking staff pigeon holes and distributing internal and external post. Tele-dermatology liaison. Liaising with locums so that they understand how our referral system works.
Amending and uploading templates. The post-holder to be aware of all current safeguarding policies which are available on our TeamNet portal.