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Community welfare support worker

Worcester
Worcester Community Trust
Support worker
Posted: 10 September
Offer description

Overview

Join to apply for the Community Welfare Support Worker role at Worcester Community Trust.

Worcester Community Trust is a registered charity that runs six community centres in the City of Worcester providing facilities for community activities and services for people of all ages. We aim to be at the centre of thriving communities and for our centres to be the hub of community activity to achieve our vision: Worcester: A City where people feel connected, supported and empowered. This is your opportunity to be part of a dynamic team helping the Trust achieve ambitious plans for growth.

Worcester Community Vision and Mission

Vision – Worcester: A City where people feel connected, supported, and empowered

Mission – Bringing Communities Together by delivering services and activities for all

Value & Behaviours

We collaborate, working together with local people and partners to achieve more

We are Inclusive, access for all, welcome diversity, and valuing uniqueness

We are Ambitious, We value innovation and creativity, driving progress, dynamic and visionary organisation.

Delivering Excellence, Investing in our staff, volunteers and infrastructure to provide quality and professional services

WCT recognise that value and strength of differing perspectives and experiences within our organisation and are committed to equality of opportunity, to being fair and inclusive, and to be representative of the population we work in. We particularly encourage applications from candidates from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people.


Key Responsibilities

To offer 121 support to clients providing essential advice on how to increase and manage their income including debt, council tax and housing benefits, pension credits, energy and utilities debt support, energy efficiency and home safety (Carbon Monoxide awareness). The post holder will also work with clients to access additional support by provide signposting to other services, making referrals to emergency food and fuel support as well as ensuring the remit of the project is met and maximum benefit is received by our clients.

We are seeking to appoint an experienced, motivated, and enthusiastic person to be a Wellbeing Job Coach. You will be working with Worcester Community Trust on a Lottery funded wellbeing contract. The appointed person will be required to support customers who are furthest from the labour market and support individuals through a tailored and creative plan, to enable people to reach their full potential. You will need to be able to run weekly Wellbeing Job Clubs and work with customers on a one-to-one basis.

Please look at the attached Job Description and Person Spec on our website


What you get

* Be part of an amazing, welcoming passionate community!
* We help you put your skills to use to create positive social impact.
* A voice and input into shaping and influence services and decisions.
* The ability to develop your role and skills


What we offer

* Opportunity for flexible working
* Get an extra day off for your birthday!
* Health Scheme - which contributes towards Opticians, Dentist, Therapy and more
* Great opportunities for training and CPD
* Company Life insurance


Equality and Inclusion

WCT recognise that value and strength of differing perspectives and experiences within our organisation and are committed to equality of opportunity, to being fair and inclusive, and to be representative of the population we work in. We particularly encourage applications from candidates from Black, Asian and minority ethnic backgrounds, disabled people, LGBTQI+ people.


Deadline

Deadline: 22/09/2025

Interview Date: 29/09/2025

For a full job description and an application form please visit www.worcestercommunitytrust.org.uk/recruitment or contact Jack in our HR team - jack@worcestercommunitytrust.org.uk via email

Please complete the application form, or if you prefer apply via CV and include a covering letter outlining how you will fulfil the essential and desirable criteria of the person specification for this role.

Please email these to jack@worcestercommunitytrust.org.uk

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