To assist in providing professional advice and support to the organisation, managers, and staff on matters such as terms and conditions, employee relations issues and HR policies and procedures escalating to the People Manager as necessary. To provide guidance and advice to employees on queries in relation to their employment, including pay, benefits, conditions of service and to advise on their maternity, paternity, and adoption rights. To support the Employee Relations team in co-ordinating employee relations activities such as grievance and disciplinary hearings and performance management meetings to ensure the smooth running of the process and to bring about effective resolution. Coach and advise line managers on employee relations matters. Under the lead of the People Manager, aid in managing the Charitys management development sessions, including facilitating these if required. Co-ordinate and engage with external parties (including occupational health, recruitment consultants, trade union partners and employment specialists) as necessary on the full range of HR Matters. Collaborate with the wider People Team to develop and implement new ideas in relation to the continuous improvement of the service and wider organisational culture change. To support any recruitment processes as necessary, pro-actively supporting the recruitment and selection and on-boarding process, if required. Supporting in improving recruitment processes and communication to improve the effectiveness of the candidate experience and service to managers, employees, and other key stakeholders. To co-contribute to HR time limited projects. To work with the People Manager in drafting, developing, and facilitating policies and procedures into organisational culture. To support the People Admin Officer with monthly payroll processes, performing checks, and advising on best practice to ensure that payroll is completed in a timely manner each month. To ensure the HR service maintains appropriate and up to date record systems and personnel files in compliance with Data Protection, other relevant legislation, and requirements of financial and other systems of audit. To attend internal and external meetings to represent the People Team and work in partnership to understand business matters and how HR can best support these departments.