Description
A fantastic opportunity has arisen for a Housekeeping Supervisor at our 4*
Hotel in Dunkeld.
In addition to offering a great salary, we provide a fantastic employee benefits package which
includes recommend a friend scheme, free meals when on duty, friends &
family discounts on accommodation and food/refreshments at the hotel, employee
of the month scheme, free use of leisure club facilities. We can also provide
live in accommodation for candidates applying from out of the local area.
* MUST BE ELIGIBLE TO WORK IN THE UK OR HAVE A CURRENT WORKING VISA
Dunkeld House Hotel boasts an unrivalled experience of Scottish country
living. Our four-star luxury hotel sits on 280 acres of well-maintained and
natural woodland and overlooks the wide and fast-flowing River Tay. We have 98
bedrooms, gym, spa facilities and pool and a selection of conference and event
facilities to accommodate weddings, private functions and business services
The Role:
* Management of the Housekeeping team, ensuring the
smooth running of all housekeeping operations
* Manage
all aspects of the linen room ensuring all standards including quality control,
storage and issuing are maintained, and damaged/faulty linen is recorded
* Manage
and maintain the stock management system including ordering, delivery, storage,
and control
* Liaise
with the maintenance team to ensure that all maintenance work is completed to a
satisfactory standard, and in a timely fashion
* Managing and developing a team of 15+ through training, guidance, and
communication
* Administration of team matters such as rotas, absence management, appraisals,
annual leave requests, disciplinary, grievance and performance management
* Management of all statutory and company regulations relating to health &
safety, hygiene, fire and emergency procedures
* To
ensure that the security of the department, guest bedrooms, and storage areas
are maintained at all times
* To work
with the General Manager to ensure the management of the team recruitment
process
* Analyse
key areas of improvement by utilising KPI’s and other performance/financial
targets
* Carry
out duty manager shifts as per the rota
* Carry
out bedroom checks, ensuring that work carried out by the room attendants is
completed efficiently and to the agreed standard
* Ensure
that guests receive an efficient, friendly, consistent, and personalised
service from yourself and all members of the team
The Person:
* Previous experience of
working in a similar role would be preferred.
* Someone who is happy to be hands-on and help out their team, especially on busy days.
* No qualifications necessary,
however a basic understanding of Maths and English would be preferred
* Strong customer service
skills, an attention to detail and good communication skills are vital
* Must be smart and well
presented
* Ability to work well as a
member of the team and hotel family
* Committed to professional
excellence