40 hours per week Monday to Friday 08:00am till 5:00pm £13.20 per hour Free on-site parking Check your local transport links here: Plan Your Journey | Traveline - the destination you should input isRG6 1WG At Sodexo, we’re seeking a professional and welcoming Receptionist to help deliver an exceptional front-of-house experience at our client’s dynamic workplace in Reading. Acting as an ambassador for the Real Estate & Facilities team, you will create strong first impressions and ensure every guest feels valued through a seamless, digitally enhanced visitor journey. This role supports a range of services including guest reception, switchboard, lobby management, meeting room coordination, concierge support, and event assistance. What You'll Do: Deliver a best-in-class front-of-house and guest experience, ensuring all visitors feel welcomed, supported, and guided throughout their journey. Use internal systems and digital lobby tools to manage visitor scheduling, orientation, and switchboard services with professionalism and accuracy. Collaborate with the facilities team by completing audits, assisting with administration, supporting events, and maintaining a 5-star workplace environment. Foster strong relationships with colleagues and stakeholders while upholding GDPR, security standards, and RE&F service guidelines. Proactively identify service improvements, escalate issues promptly, and maintain a flexible, team-focused approach across all duties. What You Bring: A professional, friendly, and articulate host with a positive, can-do attitude and immaculate personal presentation. Strong communication, organisation, and prioritisation skills, with the ability to confidently engage with a wide range of people. Tech-savvy and eager to learn about the client, facilities operations, and service standards, absorbing and sharing information effectively. Demonstrated experience in delivering exceptional customer service and managing sensitive situations with confidentiality and professionalism. Adaptable, solution-focused, and able to apply logical and creative thinking in a dynamic, fast-paced environment. Whatwe offer: Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Mental health & wellbeing support Employee Assistance Programme for personal, legal, and financial advice 24/7 virtual GP & lifestyle rewards Discounts for you & family Financial tools & retirement plan Cycle to Work & Paid volunteering day Join us as a Receptionist, make every first impression count, and grow your career with Sodexo! Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications