About Us: Established in 2000, Extons Foods are now one of the UKs largest independent cheese processing companies supplying sliced, grated, block and continental cheese to wholesalers, retailers, and sandwich manufacturers. We have continually grown and we’re not slowing down! A Family Run business with a friendly hands-on approach. Role Description: The Assistant Warehouse Manager will support the Warehouse Manager in the day-to-day running of the warehouse, acting as the first point of contact on the shop floor. The role requires essential leadership presence, ensuring fast response to operational issues, promoting strong communication, and helping maintain a safe, efficient, and well-organised warehouse environment. The role requires a driven people centric individual with a can-do attitude, strong problem-solving skills, and the ability to adapt to constantly changing demands and challenges. Key Responsibilities: Act as the first point of contact for shop-floor staff, responding quickly to queries, issues, and daily challenges. Support the Warehouse Manager in coordinating daily operations, including goods-in, storage, picking, packing, and dispatch. Maintain real-time awareness of warehouse activity, addressing problems proactively to minimise and disruption. Supervise and support the outbound and inbound team, ensuring accurate and timely movement of product to ensure service levels are consistently met. Assist the warehouse manager by running daily performance and capacity reports. Escalate any issues appropriately while taking ownership of immediate on-the-ground resolutions. Provide clear instructions and support to warehouse staff, helping maintain productivity and workflow. Support adherence to food safety, hygiene, health & safety, and warehouse standards. Ensure proper implementation of stock rotation, temperature controls, allergen procedures, and traceability requirements. Promote a clean, tidy, and organised warehouse environment at all times. Support the good practice of health & safety standards and ensure all activities are compliant with company policy and legislation. Liaise with planning, customer service, supply chain and production to ensure customer shortages and lates are resolved and acted upon in a timely manner. Maintaining accurate stock levels through regular stock takes and resolving stock discrepancies. Support the Warehouse Manager in investigating stock discrepancies and implementing corrective actions. Identify opportunities to improve efficiency, reduce waste, and streamline warehouse processes. Support the implementation of new procedures, training, or system improvements. Coach, train and develop the Warehouse team, identifying potential future growth within the team. Step up to deputise the Warehouse Manager. The ideal candidate: The ideal candidate must have: Previous experience within a FMCG environment (previous experience within dairy or cheese manufacturing environment is desirable). Experience in a warehouse supervisory or assistant management role. Experience with SAP (beneficial) Forklift truck licence and experience (beneficial) Proficient in Office 365 Good understanding of warehouse systems, stock processes, health & safety, and food safety requirements Personal Attributes: Self-motivated, driven & committed to Extons Foods Ability to lead by example and support the development of others Adopts high personal and professional standards Influential, capable of developing relationships at all levels within the business from all departments Open minded with a willingness to adopt new methods and changes as required Driven to deliver the best for our staff and customers Excellent organisational skills Strong problem-solving ability with a calm, adaptable, and fast-thinking approach Excellent communication skills and confident working as the first point of contact on the shop floor Proactive, can-do attitude with the ability to manage competing demands and respond quickly to issues. Ability to work collaboratively as part of a wider team. Working Hours: 40 hours per week Monday to Friday Site based Shift cover expected Benefits: 23 days holiday, plus 8 days bank holiday, increasing with service An extra day off for your birthday! Health cash plan (Medicash), after 3 months Enhanced maternity, paternity, adoption and shared parental leave pay Employee Assistance Programme Company pension scheme – employer 4% and employee 5% Company paid events throughout the year FREE pack of cheese every week plus a discounted staff cheese shop Doughnut Fridays Free fruit on a Tuesday If this sounds like it could be the role for you then email HR@extonsfoods.com Learn more about Extons Foods at https://www.extonsfoods.com/