About the Role
An exciting opportunity has become available to work within the Brokerage Team (Urgent and Emergency Care)and join a great team of Brokerage Officers.
The New Models of Care (NMOC) and Urgent and Emergency Care (UEC) teams have been newly formed following a restructure of elements of the Commissioning directorate.
Both teams work in partnership with colleagues in the Cheshire East Place Integrated Care Board and the Head of Service is a joint role between CEC and Cheshire East Place. The focus of the Urgent and Emergency Care is responding to emergency and emerging situations and demands such as blockages in the health system and market failure while the New Models of Care has a more strategic, longer-term focus on market shaping, commissioning and strategy development.
Care Brokerage team
The Brokerage Service coordinates suitable support that responds at the point of need, sources planned provision to ensure we have the right amount and type of quality care and support. To provide timely access to information, advice, and informal support to prevent a hospital admission and help people to have choice and where possible to remain at home.
Key challenges for all teams are coping with increased demand and complexity of need, workforce challenges within the Health and Social Care sector and increasing costs impacting on Council budgets and ability to support a sustainable care market as required by the Care Act 2014.
Commissioning and contract management (NMOC)
This team has primary responsibility for market shaping, strategy development and commissioning services from care providers such as Care at Home, Accommodation with Care and the ongoing management of those contracts.
Urgent and Emergency Care team (UEC)
The Urgent and Emergency Care teamwork in partnership with Health, Social Care and Third Sector system partners across the place to manage the operational system performance of services including ownership of system risk management, capacity, system flow and lead on place-based programmes of work such as Home First:
The functions of the team are to:
* Prevent unnecessary or avoidable hospital admissions by working across the community and hospital.
* Facilitate safe discharge from local hospitals in a timely manner to the most appropriate setting to meet people’s needs and maintain their independence.
* Design and build a person-centred support package in partnership with the person and there, strengthens and support circles.
* Ensure people are supported in the community post discharge to reduce readmissions.
* Implement national guidance on discharge and drive forward the Urgent Emergency recovery plan.
About you
You will have:
* Experience of working within the Care Sector.
* Experience of working with Health would be an advantage.
* The ability to work under minimal supervision in a fast paced and high-pressure environment.
* The ability to be flexible to the demands of the service.
* Excellent relationship management skills.
* High level of IT skills.
* Undertake duties in accordance with Council Policy and Procedure.
The Brokerage Team work 2 days per week from Macclesfield Town Hall and 3 days agile working in line with their Team Charter.
To find out more about our essential and desirable criteria for the role please view theJDPS document.
What we give in return:
ENHANCED ANNUAL LEAVE- 34 days annual leave (inclusive of Bank Holidays from day 1, increasing to 39 days after only 5 years of service.
ENHANCED PUBLIC PENSION- A career average pension (contributions built at the rate of 1/49th of your yearly pensionable pay).
FLEXIBLE WORKING PATTERN- 37-hour standard working week with flexi time and hybrid/remote working arrangements.
PURCHASE OF ANNUAL LEAVE- The ability to purchase up to 10 days extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff).
CYCLE TO WORK SCHEME- receive income tax and national insurance savings of up to 25-39% of the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and tax status).
EMPLOYEE ASSIST PROGRAMME- a completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time both within work and their personal life.
VIRGIN MEDIA AND O2 DISCOUNTS- exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.
DISCOUNTED GYM MEMBERSHIPS- access to corporate membership prices for Everybody Leisure which includes:
* Gym, swim and group fitness at all 16 facilities
* Off-peak racket sports
* Athletics tracks
* Sauna/Steam/Spa
For an informal discussion please contact Project Manager Dawn Coatesdawn.coates@cheshireeast.gov.uk or Senior Brokerage Officers Bethan Holmes bethan.holmes@cheshireeast.gov.uk or Frankie Ross francesca.ross@cheshireeast.gov.uk
INTERVIEWS TO TAKE PLACE ON WEDNESDAY 6TH AUGUST 2025 AT MACCLESFIELD TOWN HALL
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