Revenues and Benefits Officer Birkenhead Contract £14.52 per hour Our client is looking for an experienced Revenues and Benefits Officer Additional Information Work hybrid, with a flexible working approach to accommodate service needs. Expected to work from a fixed location (subject to change). This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs To administer a range of services within Revenues and Benefits, to maximise revenue and benefit entitlement whilst ensuring the safeguarding of Wirral residents. Maintaining case management records, adhering to local policy and procedures, whilst having an extensive knowledge of benefit regulations, and other associated welfare benefits. Main Duties And Responsibilities * Calculate, record and process transactions ensuring compliance with relevant legislation and local procedures. * The analysis and assessment of data and information * Perform data input to business systems to record and comply with assessment outcomes. * Adhere to established processes and working procedures. * Promote and support customers to use self-service. * Enjoy, achieve, create impact, and thrive in the role and organisation. * Live our values in the role and organisation. Role Specific Knowledge, Experience And Skills Knowledge & Skills * Excellent literacy and numeracy skills * Good interpersonal and communication skills * Understanding of confidentiality requirements * Ability to analyse information and make an appropriate decision on a course of action. * Comprehensive IT skills e.g use of Microsoft Office, Word, Outlook etc * Ability to work to deadlines. * Desirable - Knowledge of relevant specialist legislative requirements e.g., council tax, business rates, benefits and personal finance Experience * Experience of basic data input entry into systems * Experience of working in a customer service or office environment * Desirable * Experience of working in local government. * Knowledge and experience of Local Government Finance PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer