Job description
Salary: £26,403 - £27,254Location: Derby Market Hall Hours: 37 hours a week (shifts over 6 days including early, evenings and weekends) Contract Type: Permanent Closing Date: 05 April 2026 Derby Market Hall is situated in the heart of the City Centre, and has undergone a huge transformation turning it into much more than a market. Beside the traditional market stalls, we have a thriving food court, a pop-up make and trade offer and a wide programme of events all centred around celebrating the best of Derby and Derbyshire, and creating a destination to stay and enjoy as part of Derby’s evolution. We’re looking for enthusiastic, customer facing individuals that can help us with the day to day smooth running of the Market Hall in help ensure it’s a safe and an inviting place to visit, work, and trade. If a lively venue is something you want to be a part of, and you a have a background in customer service then we’d love to hear from you. The successful candidate will manage a variety of relationships and operational practices and will be a key part of the Market Hall’s success. They’ll be a problem solver, able to manage a host of priorities, and be a great communicator. Most importantly, they will be a part of Derby’s evolution, an opportunity not to be missed! Who We Are Here at Derby City Council, we’re dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it’s like to work for us. What We Offer You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you’ll also receive: • Continued professional development opportunities & career conversations • 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract) • Local Government Pension Scheme (depending on contract) • Team Derby Rewards – retail and leisure discounts • Tusker Car Benefit Scheme • Cycle2Work Scheme & free cycle training • Employee Assistance Programme, Wellbeing Calendar and Support • Access to our Equality Employee Networks – LGBTQ+, Disabled Employee Network & Carers and our Black, Asian & Minority Ethnic Employee Support Network and Neurodiversity Network • Support for colleagues who are carers The Opportunity In the role of Market Officer, here’s an example of what you’ll be doing to make an impact: • Work as part of the Markets team to ensure Derby Market Hall is clean, safe and efficient. • Liaising with traders to ensure they are complying with the terms of their tenancies and leases • Assisting with building inspections and carrying out health and safety checks ensuring compliance with statutory regulations relating to fire safety, PAT, legionella and other regulations as required • Work as a team to lead on opening and closing the Market Hall. • Work closely with all the Markets team to ensure that the safety and security of the team/traders/contractors and public is maintained. • Supporting the successful delivery of events and space hire About You To be successful in this role, you’ll ideally have... • Be able to carry out regular physical tasks such as lifting, pushing and pulling • Be required to work flexibly which will include early starts or late finishes dependant on team rota • Have a good standard of literacy, numeracy and IT skills • Have good customer service skills and a willingness to support colleagues • Be able to undertake training if required. Next Steps
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