One Stop • Brownhills • Permanent • Working hours 37.5 • Apply by 19-Jun-2026
We're looking for an Infrastructure & Network Engineer to join our Technology team supporting One Stop's core IT infrastructure across our datacentre and cloud environments.
This is a hands‑on, technical role supporting both day‑to‑day operations and delivering infrastructure projects across networking, servers, and virtualisation platforms.
You will work closely with the infrastructure team to maintain a reliable, secure, and scalable environment that supports our stores, distribution sites, and support centre.
Responsibilities
* Support and maintain core infrastructure: Windows Server, Active Directory, DNS, DHCP
* Manage Microsoft 365 / Entra ID environments
* Maintain server hardware (Dell, SuperMicro) and storage (SAN, NAS)
* Investigate and resolve incidents and escalations
* Work with internal teams and third parties to troubleshoot issues
* Support network infrastructure (Cisco switching – Core, Access, Datacentre)
* Maintain firewalls and network security controls
* Assist with firmware upgrades and network changes
* Troubleshoot connectivity issues
* Support Nutanix and Hyper‑V platforms
* Assist with patching, upgrades, and platform maintenance
* Monitor performance and capacity
* Ensure platform availability
* Support delivery of infrastructure projects (upgrades, migrations, new tech)
* Assist with network refreshes and platform implementations
* Work alongside Infrastructure Manager and Solutions Architect
* Ensure minimal disruption during delivery
* Support patching and vulnerability remediation
* Maintain secure, best‑practice‑aligned systems
* Assist with security alerts and risk response
* Collaborate with Cyber Security team
* Follow ITSM processes (Incident, Change, Problem Management)
* Participate in out‑of‑hours support and maintenance
* Maintain clear system and change documentation
Requirements
* 3+ years' experience in an infrastructure or technical support role
* Strong knowledge of Windows Server, Active Directory, DNS, DHCP, and Azure / Entra
* Solid understanding of networking fundamentals (switching, VLANs, basic routing)
* Experience supporting live production environments
* Strong troubleshooting and problem‑solving skills
* Full UK driving licence and access to own transport (travel to sites required)
* Experience with Cisco networking (switching, firewalls)
* Knowledge of virtualisation platforms (Nutanix, Hyper‑V)
* Experience with Microsoft Azure or hybrid environments
* Familiarity with endpoint management tools (SCCM, Intune, ManageEngine)
* Exposure to infrastructure projects or migrations
Qualifications
* Relevant IT degree or equivalent experience
* Industry certifications (e.g. Cisco CCNA, Nutanix, Microsoft) are advantageous
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