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Workshop Administrator
Reference: MAR20266882
Expiry date: 09:41, Thu, 23rd Apr 2026
Location: Croydon
Benefits: .
Salary: £29,407 pa + bonus up to £1,470 pa OTE
Weekly Hours: 42.5 hours / week
As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.
As a Workshop Administrator, you are the vital link between your customers and our workshop, bringing to life the Northgate experience, ensuring their vehicles’ visit with us runs as effortlessly as we promise.
We’re a lively branch full of great personalities who help create a genuinely enjoyable working atmosphere. Everyone here pulls together and supports one another, making it a true team environment where people enjoy coming to work. The location is also convenient, with McDonald’s and Asda just a 10‑minute walk away, a tram line into London within walking distance, and a fuel station only 5 minutes away‑perfect for both your commute and day‑to‑day needs.
Life as a Workshop Administrator with Northgate Vehicle Hire
Our workshops are busy and fast‑paced, as a Workshop Administrator, you are the oil that keeps the whole workshop running smoothly. For us customer care always comes first, so confidently delivering great service with a smile is second nature.
Where you can make a big difference is by making every second in the day count - from booking in vehicles for maintenance and repairs, liaising with your workshop team to schedule work, updating customers on progress, or ensuring the correct approvals are in place for the work carried out, you can be sure you will never be looking for something to do!
Your Technicians rely on you to plan their day and keep the workshop running efficiently, so an understanding of the motor trade or car dealerships would certainly help get you off to a flying start in your new role with us. Our proven induction training will help of course, however, you’ll need all of your customer service know‑how, planning and administration skill, and most importantly your logical, ‘can‑do’ attitude to deliver the experience our customers expect from us.
As a Workshop Administrator with Northgate Vehicle Hire, we offer:
A great basic salary, but there’s much more available for you at Northgate Vehicle Hire than just that. Some of our most popular benefits include (but aren’t limited to) …
* A fantastic quarterly bonus scheme (up to up to £1,470 pa OTE)
* Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!
* free life assurance (2x your salary)
* well‑being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
* discounted, flexible Gym memberships
* exclusive colleague‑only vehicle‑leasing schemes
* pension & save‑as‑you‑earn share scheme
* Our Benefits App offers unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
* Wagestream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
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