Medical Secretary – Haematology
The closing date is 26 May 2026
To provide a comprehensive secretarial and PA service to clinical members within the speciality, including coordinating meetings, coordinating clinic preparation, booking clinic appointments, submitting data returns, producing clinic letters, other documents and dealing with patient and GP queries and concerns in a sympathetic and constructive manner.
Main duties of the job
* Educated to A Level or Level 3 Business Admin/IT qualification or equivalent.
* Touch typing certificate or equivalent.
* Experience of administrative work.
* Prioritising, planning and organising own tasks.
* Working within guidelines and developing administrative processes.
* Customer service and dealing with enquiries in difficult situations.
* Data entry and producing reports.
* Experience of IT packages – Microsoft Office.
* Secretarial and/or administrative skills including diary management, coordinating and arranging meetings, minute taking and developing templates.
* Understanding of confidentiality and data protection.
* Understanding of customer service.
* Understanding of NHS targets.
* Ability to work as part of a team.
* Excellent communication skills including telephone, email and face to face.
* Ability to organise and manage own timekeeping to schedule and deadlines.
* Ability to adapt to change.
* Ability to work under pressure.
* Ability to store and safeguard confidential documents.
* Ability to show attention to detail and accuracy.
* Willing to take on and learn new skills.
* Accurate and speedy typing and keyboard skills.
* Good organisational skills.
* Ability to use own initiative and work autonomously.
Qualifications
* Educated to A Level or Level 3 Business Admin/IT qualification or equivalent.
* Touch typing certificate or equivalent.
* Medical Terminology Certificate or equivalent.
Experience
* Experience of administrative work.
* Prioritising, planning and organising own tasks.
* Working within guidelines and developing administrative processes.
* Customer service and dealing with enquiries in difficult situations.
* Data entry and producing reports.
* Experience of IT packages – Microsoft Office.
* Secretarial and/or administrative including diary management, coordinating and arranging meetings, minute taking and developing templates.
* Familiarity with EPIC computer systems.
* Previous experience of working in the NHS.
Knowledge
* Understanding of confidentiality and data protection.
* Understanding of customer service.
* Understanding of NHS targets.
* Knowledge of Trust information systems.
Skills
* Ability to work as part of a team.
* Excellent communication skills including telephone, email and face to face.
* Ability to organise and manage own timekeeping to schedule and deadlines.
* Ability to adapt to change.
* Ability to work under pressure.
* Ability to store and safeguard confidential documents.
* Ability to show attention to detail and accuracy.
* Willing to take on and learn new skills.
* Accurate and speedy typing and keyboard skills.
* Good organisational skills.
* Ability to use own initiative and work autonomously.
Additional Requirements
* The ability to understand and behave at all times towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benefits to you
At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on‑site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.
On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose‑created colleague‑only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge.
CUH is committed to assisting employees in achieving a good work‑life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part‑time working, job‑share, term‑time working and flexible start and finish times.
We welcome applications from the Armed Forces.
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