We are currently looking for a passionate and dynamic Restaurant & Bar Supervisor to join our very special family in hospitality at the Lionhearth Group'.
WHO YOU ARE:
· You have at least 3 years' experience working in a busy bar.
· You will have a strong knowledge in all avenues of wine, cocktails, spirits, beer & wine.
· You will be able to work with both speed and accuracy.
· You have a passion for hospitality and creating special memories for your guests.
· You have great communication and interpersonal skills – this keeps all our departments running smoothly.
· You have a strong Customer Service ethic.
· You keep up to date with the latest food and beverage concepts.
· You are punctual, reliable and an honest colleague.
· You are Team Lionhearth - You'll bring your unique personality and passion to the role and the team.
THE ROLE:
· You are Lionhearth - you'll love what you do and take pride in delighting our guests:
· You will be responsible providing knowledgeable menu advice and crafting high-quality drinks for all guests.
· Ensuring all guest orders are correct and they have everything they need whilst actively upselling.
· Track and ensure timely delivery from order to service. This will include preparing cocktails and drinks with accuracy and flair.
· Entertain guests and provide seamless service to ensure a great experience and great memories.
· Sometimes our guests have special requests involving dietary restrictions, drink preferences and even special occasions. Most of these requests are fulfilled by the Bar team.
· Keep the team moving and busy, there is always something to do to improve the days service and experience for our guests.
· Deputise for Management
· Monitor inventory and stock of beverages.
· Update drinks specs as required.
· Continuously strive to increase the skill set of the team and encourage growth and personal development.
· Ensure the team complies with UK licensing laws.
PACKAGE: Competitive salary (based on experience) + tronc
PERKS AND BENEFITS
· Wine, Spirit and Sake (WSET) training scheme enrolment opportunities.
· 28 days holiday increasing by 1 day per year up to 31 days.
· Regular reviews and personal development planning
· We offer Wagestream – a money management app that gives you access to 50% of your pay as you earn it.
· Refer a Friend Scheme Bonus up to £1000.
· Staff healthy meals at work benefit – healthy breakfasts and early evening 'family meal'.
· Fun Monthly staff Incentives – win great prizes
· Day one staff Discounts across the Lionhearth Group
· Supplier visits
· Cycle to work scheme.
· Vibrant Social events that bring employees together including Summer and Christmas Parties & Lionhearth annual Birthday
Job Type: Full-time
Pay: £13.00-£13.50 per hour
Benefits:
* Additional leave
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* Referral programme
Experience:
* Supervising : 3 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person