Join to apply for the General Manager role at BaxterStorey
2 days ago Be among the first 25 applicants
Join to apply for the General Manager role at BaxterStorey
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Access to employee assistance programme
* Cycle to work scheme
* Client gym access on Mondays & Fridays
* Access to sample sale once a month
Company Description
Title: General Manager
Location: Greater London House
Salary: £50,000
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
* Client gym access on Mondays & Fridays
* Access to sample sale once a month
Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a General Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
About The Role
We’re looking for a dynamic and experienced General Manager to lead our on site catering operations in London. This is a high profile role at the heart of a fast paced, fashion-forward workplace, and we’re seeking someone who can bring creativity, energy, and operational excellence to the table.
You will be responsible for managing the end to end catering experience from breakfast and lunch service to pop-up events, hospitality, and food innovation. As the face of the catering operation, you’ll play a key role in driving engagement, sustainability, and continuous improvement while leading a passionate team of chefs and front of house staff.
If you are a General Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!
Job Description
Key Responsibilities
* Lead, inspire, and manage the catering team to deliver an exceptional food and service experience every day.
* Oversee all aspects of service delivery including food quality, presentation, staffing, compliance, and sustainability.
* Maintain a strong client relationship with ASOS stakeholders, understanding their culture and aligning catering services with their brand.
* Plan and deliver creative food concepts, activations, and seasonal campaigns in collaboration with culinary and marketing teams.
* Manage financial performance, including budgeting, forecasting, cost control, and supplier relationships.
* Ensure all health & safety, food hygiene, and allergen regulations are strictly followed.
* Drive innovation and continuous improvement in sustainability, wellbeing, and customer experience.
Qualifications
* Proven experience in a senior catering or hospitality leadership role (ideally within a high-volume, contract catering or workplace dining environment).
* Commercially astute with strong financial acumen and a track record of achieving targets.
* Inspirational team leader who draws satisfaction from developing, training, and supporting others.
* Excellent verbal and written communication, with strong influencing and delegation skills.
* Highly organised, detail-oriented, and confident juggling priorities in a fast-paced, creative environment.
* Passionate about food, sustainability, and delivering exceptional customer experiences.
* A confident brand ambassador and collaborative client partner.
* Strategic thinker with a solution-focused mindset and critical reasoning skills.
* Aligned with BaxterStorey’s core values and culture.
Additional Information
For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
Wholeheartedly Positive
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
Join us and bring your unique perspective to our team.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Food and Beverage Services
Referrals increase your chances of interviewing at BaxterStorey by 2x
Get notified about new General Manager jobs in London, England, United Kingdom.
Thornton Heath, England, United Kingdom 2 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 days ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 1 day ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom 13 hours ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 day ago
Cluster General Manager : London Hotel Group
Hackney, England, United Kingdom 5 days ago
Hounslow, England, United Kingdom 1 month ago
London, England, United Kingdom 2 weeks ago
Greater London, England, United Kingdom 3 days ago
London, England, United Kingdom £34,000.00-£37,000.00 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
City Of Westminster, England, United Kingdom 1 week ago
London, England, United Kingdom 1 week ago
London, England, United Kingdom 5 days ago
London, England, United Kingdom £34,000.00-£37,000.00 1 month ago
Harrow, England, United Kingdom 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 3 days ago
London, England, United Kingdom 1 week ago
Borehamwood, England, United Kingdom 1 week ago
London Area, United Kingdom $80,000.00-$120,000.00 1 week ago
Hampton, England, United Kingdom 3 weeks ago
London, England, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr