Radley have been proud architects of luxurious British handbags and accessories for over 25 years. Known for our leather expertise and enduring quality, we expertly blend iconic design and exquisite craftsmanship with exceptional value.
Our London HQ is home to our in-house Design team, who are inspired by the natural world, luxurious fine leathers and the remarkable women who wear our bags. Each design is then responsibly made by our family-run manufacturing partners, in the expert hands of three generations of artisan craftspeople.
As Technical Assistant you will provide essential administrative support to the Technical Product Developer and be responsible for contributing towards the smooth running of the critical path, sealing process and full product cycle.You will have a detailed focus to ensure all products received into the business are of the highest quality, supporting our renewed focus on elevation and commerciality, whilst reflecting the vision of the Design team.
Your role will be based in Milton Keynes DC but with travel to the London office where appropriate.
Key Responsibilities
* Liaising with international suppliers you will be responsible for chasing, tracking and monitoring the status of sealing samples within the business for Technical Product Development. Organising sign offs, contributing to supplier calls and ensuring the sealing process has been completed with no delay to bulk intake. Including tracking and shipment of marketing samples to external photography company and organising, changing out and archiving of contract seals ready for bulk inspection.
* Attending range review feedback with the Technical Product Developer in London office. Having a solid understanding of the current range ahead of Contract Seal sign off, including intended Design requirements.
* Maintaining and monitoring a testing record to log external testing from our supply base in accordance with the requirements of the supplier manual.
* Tracking, chasing and organising the Material Specification cards each season with our supply base. Assisting the Technical Product Developer with approval where appropriate. Ensuring all leathers MSS are available for reference against bulk intake, to ensure the agreed quality of our leather is reflected in bulk production.
* Provide clear and effective support to both internal and external customers, addressing their needs and responding promptly.
Skills & Experience
* Strong administrative and organisational skills, attention to detail is essential.
* Familiarity with technical product development processes (experience in leather and handbags/accessories preferred).
* Great time management skills, able to prioritise workload and communicate clearly on upcoming deadlines.
* Comfortable working in a fast-paced environment and works well under pressure.
* Positive team player and proactive approach to working independently when required.
* Communication: the ability to convey information clearly to internal and external stakeholders.
* Microsoft 365 experience (Word, PowerPoint, Excel, Outlook, Teams, SharePoint).
Benefits & perks
* Competitive salary & performance-based incentives
* Generous staff discount on Radley products
* Opportunities for professional development & training
* Enhanced annual leave (incl. holiday buy)
* Sickness Pay
* Life Assurance Cover
* Virtual GP
* Healthcare Cash Plan of up to c.£900 per year
* Employee Assistant Programme
* Wellbeing App (Thrive)
* Company Bonus
* Time in Service Rewards
* Sample Sales
* Special Occasion Gifts
* Cycle to Work Scheme
* Electric Vehicle Scheme
* Season Ticket Loan
* Summer Fridays
At Radley, we strive to create, promote and live an inclusive culture. We’re committed to social equity and actively work to make impactful changes across our business to become diverse and celebrate one another’s differences. We encourage a supportive and open environment for anyone that steps through our doors at our Service Centres, Distribution Centre and Stores.
We know that diversity in a business only makes it stronger, so our People team are clear on how to conduct an inclusive recruitment campaign. Our job posts always go through a gender-bias decoder before going live, we will always consider alternative inclusive job boards, and we will remain open to considering flexible working options. We won’t ask for specific qualifications unless it’s absolutely critical to the success of the role and we already actively participate in external schemes to bring in future talent from diverse backgrounds. We are #Proudtobe Radley.
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We’re proud to offer a competitive and ahead-of-the-curve remuneration and benefits package, some of which we share here. If you are shortlisted as having the skills required for this role then we’ll openly share our salary banding with you ahead of moving forward to the next stage. For some time, we have actively stopped asking candidates their salary expectations at interview where it isn’t necessary to do so, we want to pay an individual for the job based on their experience and ability and not limit some groups who may undervaluing themselves.