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A fantastic opportunity has arisen for a Conference & Events manager to take responsibility for overseeing the seamless execution of all meetings, conferences, banquets and special events held at the hotel.
This role is hands-on and operationally focused, ensuring the highest standards of service, safety and efficiency are maintained. You will act as the key liaison between clients, hotel departments and third-party vendors to deliver exceptional guest experiences and successful events.
As Conference & Events Manager, Your Responsibilities Will Include
Operational Management
Lead the day-to-day operations of the conference and events team, ensuring timely setup, execution, and breakdown of all events.
Maintain consistent service standards and brand expectations throughout event operations.
Monitor event spaces to ensure cleanliness, functionality, and appropriate setup.
Ensure all AV, lighting, staging, and technical requirements are met in coordination with technical staff or external suppliers.
Team Leadership
Recruit, train, and supervise the conference & events operations team, including temporary or casual staff.
Create and manage team schedules based on event calendars and operational demands.
Conduct regular briefings and post-event debriefings to drive performance and improve service.
Client Liaison & Coordination
Collaborate with the sales and planning team to fully understand client needs and event specifications.
Act as the main point of contact for clients during event execution, ensuring responsiveness and problem- solving on-site.
Manage client expectations, respond to last-minute changes, and ensure a smooth guest journey.
Health, Safety & Compliance
Ensure compliance with all health & safety, fire, and food hygiene regulations.
Conduct risk assessments and ensure safe working practices for all staff and guests.
Oversee the proper handling and storage of equipment and supplies.
Financial Oversight
Support the development and management of operational budgets.
Monitor costs and control labour, equipment, and inventory to meet budgetary goals.
Ensure accurate billing and post-event financial reconciliation in collaboration with the finance department.
Continuous Improvement
Gather and analyse guest feedback and operational data to identify areas for improvement.
Implement & drive service enhancements and innovation in event delivery.
Implement sustainability practices where applicable.
Were looking for a Conference & Events Manager with:
Proven experience in conference and event operations within a 4- or 5-star hotel or hospitality venue.
Strong leadership skills with experience managing a team in a fast-paced environment.
Excellent organizational and multitasking abilities.
Outstanding communication and interpersonal skills.
Sound knowledge of event logistics, food & beverage service, and AV coordination.
Familiarity with event management software and Microsoft Office Suite.
Flexibility to work evenings, weekends, and holidays based on event schedules.
Degree or diploma in Hospitality Management, Event Management, or a related field.
First Aid and Health & Safety certifications are an advantage.
Knowledge of industry best practices and trends in hospitality and events.
To apply for this role as Conference & Events Manager, please click apply online and upload an updated copy of your CV.
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Seniority level Seniority level Mid-Senior level
Employment type Employment type Temporary
Job function Job function Management and Manufacturing
Industries Events Services
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