Join to apply for the Customer Service Advisor role at Bike Builders Bible Inc.
We are recruiting CUSTOMER SERVICE ADVISORS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46.
This is ONGOING AGENCY WORK with the potential to become a permanent position after a successful trial period.
You must be willing to work within the alcohol industry to be suitable for this role.
Duties
1. Working as part of a team, liaising with established prestigious UK clients and hospitality site leads such as hotel, bar, and restaurant managers.
2. Providing customer support including delivery updates, problem-solving, feedback, complaint handling, shortages, damages, etc.
3. Maintaining a good telephone manner and friendly personality.
4. Being computer literate.
No previous experience is needed; the company seeks the right personality. A stable work or education history is essential. Previous customer service, retail, or hospitality experience is an advantage.
Hours of Work
* Day shift (various)
* Monday to Friday
* 30-minute unpaid lunch break
* 40-hour paid week
Salary
Circa £25,393.80 per year (paid hourly). Weekly pay every Friday.
Additional Benefits
* Free parking, tea, and coffee
* Team-building events such as summer BBQs and sports days
* Immediate start, ongoing work, and potential progression within a global logistics company
* Training provided and a relaxed dress code
* 30 days annual leave pro-rata on a permanent contract
Requirements
* Computer literate with experience operating in-house systems
* Proficient with Microsoft Excel
* Strong work history
* Good English speaking, reading, and writing skills
* Good telephone manner
* Friendly personality
* Ability to travel to Hams Hall (public transport limited)
If interested, please click apply now below. For more information, contact Lewis at Rapier Employment on 0I2I 227 8OOI.
Rapier Employment has over 30 years of experience in the UK, specializing in permanent and temporary roles in the Commercial, Production, and Logistics sectors.
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