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Operations manager

York (North Yorkshire)
New World Trading Company
Operations manager
£60,000 - £65,000 a year
Posted: 22h ago
Offer description

Operations Manager (Multi-Site Hospitality) – North East & Yorkshire | The Botanist – New World Trading Company Salary up to £65,000 before bonuses and car allowance. This role has accountability for 5 sites across Edinburgh, Newcastle, Sunderland, York and Leeds, leading high-volume restaurant and bar operations. Candidates must have 2years multi-site experience in a similar environment clearly evidenced within their application. Who We Are – The Botanist The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences. Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist, we’re proud of our warm, unpretentious approach to hospitality. Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive. We believe individuality matters, great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here. The Botanist. J ust a little bit more than you expected. What will you do? You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results. You’ll set clear expectations, roll up your sleeves when needed, and lead from the front - creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of. You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement. Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing - treating people fairly and with respect while maintaining high standards. You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results. You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses. Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity - while keeping energy high and celebrating wins along the way. Why join us? Salary up to £65,000 before bonuses and car allowance. AXA private healthcare for you and your immediate family. 50% discount for you and up to 5 guests when dining at any of our restaurants. Free meals on shift – choose from some of our most loved classics. Your birthday (and the day after) are guaranteed days off. Education subsidies to support your personal growth goals. Access to the TRONC pot via TiPJAR. Stream – Giving you financial flexibility and retail discounts. Hospitality Action support for wellbeing, finance and counselling. We celebrate individuality and believe our people thrive when they can be themselves. If our brand matches yours, apply below. You’ll love it here! This is a full-time, field-based role within a high-volume restaurant, bar and kitchen environment, covering Edinburgh, Newcastle, Sunderland, York and Leeds. The role is ideally suited to candidates based in Yorkshire, County Durham, Tyne and Wear or the wider North East.

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