CARE COORDINATOR
Location: Tamworth office based (will be required to travel to customers in Tamworth, Lichfield, Nuneaton & North Warwickshire).
Salary: £20,000 - £25,000 per year pro rata.
Responsibilities
* Liaise with the Registered Manager and Deputy Manager to ensure the right number of Care Assistants, with the right skill mixes are recruited to meet the needs of the business.
* Arrange cover for Care Assistants sickness, absenteeism or holidays.
* Process changes to customers required care and support needs.
* Ensure there is sufficient cover to deliver care and support to all customers on time and in alignment with their personal care plans.
* Monitor the restoring of Care Assistants to maximise efficiency whilst supporting them to maintain an appropriate work/life balance.
* Make required adjustments to rotas as required to provide cover for emergency situations, to cover staff holiday and sickness.
* Work with other members of the Bluebird Care team to appropriately match Care Assistants to customers taking account of skills, experience and availability, the customers preferences and care needs and travel arrangements and routes to ensure efficient use of Care Assistants time.
Benefits
* £20,000 - £25,000 pro rata per year depending on experience
* 20 Days annual leave (plus bank holidays)
* Full training and development opportunities
* Ongoing support from a friendly and committed leadership team
* Professional development and industry-leading training
* Supportive, inclusive team environmentCareer progression opportunities
* Pension scheme
Requirements
* Strong understanding of the needs of people requiring care and support.
* Excellent organisational skills, able to plan and coordinate workloads effectively.
* Confident in maintaining accurate written records and following reporting procedures.
* Clear understanding of confidentiality and safeguarding in Home care services.
* Strong administrative and IT skills, confident using scheduling and rostering systems such as One Touch Health and PASS.
* Skilled at building rotas, matching the right carers to customers and planning ahead while keeping efficiency and customer preferences in mind.
* Enjoys a challenge - able to stay calm under pressure and find solutions quickly.
* Professional telephone manner and interpersonal skills with the ability to build strong relationships with customers, families, colleagues, and other professionals.
Bluebird Care Tamworth, Lichfield, Nuneaton & North Warwickshire is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
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