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Digital performance analyst

Leeds
Harvey Nash
Performance analyst
Posted: 17 July
Offer description

Job Title: Interim Digital Performance Analyst Location: UK-based (1-2 onsite visits per Month at nearest office) Contract: Interim / Contract (initial 3 months, with scope for long term extension) Clearance: Must hold or be eligible for SC Clearance (minimum 5 years UK residency required) Rate: £450 (Inside IR35) Start Date: ASAP

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About the Role We're looking for an experienced Digital Performance Analyst to join a product delivery team on an exciting public sector project. In this interim role, you'll work closely with stakeholders to design and implement performance measurement frameworks that track user needs, KPIs, and service goals. You'll use your analytical expertise to turn raw data into actionable insights, guiding improvements to digital products and services that meet user and organisational needs.
This role sits at the heart of delivery, where strategy, research, and data come together to drive better outcomes for users.
What You'll Do
Collaborate with multidisciplinary teams to design and embed performance frameworks (KPIs/OKRs)

Analyse and interpret data to deliver evidence-based recommendations

Use tools like Google Analytics, Splunk, and Google Data Studio to visualise service performance

Work within GDS-aligned environments and ensure standards are met

Engage stakeholders and communicate complex findings clearly and persuasively

Mentor junior analysts and help embed a strong analytical mindset across teams

Ensure all data work meets legal, technical, and ethical standards

Essential Experience
Proven track record working in a GDS-aligned public sector environment (e.g. central/local government or NHS)

Strong experience with tools like Google Analytics, Splunk, and Google Data Studio

Confident designing and implementing performance frameworks (KPIs/OKRs) for digital services

Skilled in user-focused data analysis, with the ability to draw insights from user behaviour and service usage

Proficiency in SQL and comfortable working with large datasets

Experience producing compelling data visualisations and performance dashboards

Ability to work collaboratively and communicate effectively with both technical and non-technical stakeholders

Must hold or be eligible for Security Clearance (SC)

Desirable Skills
Experience with Power BI, Tableau, QlikView, Power Query

Knowledge of Python, R, or other scripting languages

Understanding of data privacy and security best practices

Ability to translate insights into service design recommendations

TPBN1_UKTJ

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