We are looking for an experienced Application Production Support Engineer to support business-critical applications in a production environment.
Full-time with Ascendion
3 Days WFO - Chester
Key Responsibilities:
* Provide L1/L2/L3 production support for enterprise applications
* Monitor applications, identify issues, and perform root cause analysis
* Support incident, problem, and release management in line with ITIL processes
* Troubleshoot application issues across middleware, databases, and operating systems
* Support technical implementations and production releases
Required Skills & Qualifications:
* 5+ years of experience in Production Support / Application Support / IT Operations
* Strong understanding of Java/J2EE technologies: Core Java, JDBC, EJB, Java Web Services
* Experience with server-side technologies: SOAP/REST services, XML/XSLT, JDBC, AOP, MQ, Microservices, MuleSoft
* Strong Unix and Windows OS knowledge with scripting experience
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Ascendion is a global, leading provider of AI-first software engineering services, delivering transformative solutions across North America, APAC, and Europe. We are headquartered in New Jersey. We combine technology and talent to deliver tech debt relief, improve engineering productivity solutions, and accelerate time to value, driving our clients’ digital journeys with efficiency and velocity. Guided by our “Engineering to the power of AI” [EngineeringAI] methodology, we integrate AI into software engineering, enterprise operations, and talent orchestration, to address critical challenges of trust, speed, and capital. For more information, please go to www.ascendion.com.