Job Title: Production Office Coordinator - 18 Month FTC (Maternity Cover)
Location: Newcastle-under-Lyme, Staffordshire (On-site)
Hours: Monday to Friday, 8:30am - 5:00pm (45-minute lunch)
Salary:£26,000 per annum
The role :
Our client is currently seeking an experienced Production Office Coordinator to join a busy and fast-paced production environment on an 18-month fixed-term contract to cover maternity leave.This role would suit someone from a construction, manufacturing, or similar background, with previous experience preparing quotations and strong administrative and coordination skills.
Key Responsibilities
* Provide clerical and administrative support to the Production Office team
* Manage email correspondence across multiple inboxes
* Manage despatch orders and order processing
* Update the Production Planner, 52-week planner, and Paint Line planner
* Maintain accurate paper and computerised records in line with company procedures and Data Protection requirements
* Use Sage to:
o Amend operation tasks and book in completed orders
o Carry out stock transfers
o Generate purchase orders
* Provide excellent customer service at all times
* Ensure all calls are answered in line with the company "3 ring policy"
* Manage communication with site teams, visitors, and other offices
* Maintain spreadsheets to a high standard
* Carry out general clerical duties
* Manage Supertech order processing and customer deliveries
* Liaise with procurement and logistics to ensure customer delivery deadlines are met
* Act as Non-Conformance Champion
* Adhere to all company policies and procedures
Experience & Skills Required
* Previous administrative experience in an office-based environment
* Strong organisational and time management skills
* IT literate with Microsoft Word, Excel, Outlook, and Sage
* Excellent communication skills (telephone and face-to-face)
* Able to work independently within a multi-functional team
* Ability to work under pressure, prioritise workloads, and meet deadlines
* Confident dealing with customer queries and challenging telephone calls
* Experience within construction or manufacturing is desirable but not essential
* Strong attention to detail and high standards of accuracy
* Ability to build strong working relationships with internal and external stakeholders
Personal Attributes
* Professional, confident, and well-presented
* Polite, friendly, and customer-focused
* Proactive, flexible, and willing to learn
* Positive attitude and enjoys being part of a team
* Comfortable working in a busy, fast-paced environment
If you are interested in this position please apply directly or email your CV over to MariaP@kpir.co.uk You can also call Maria on 01270589943.
INDCOM