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Commercial account handler

Burntisland
Idex Consulting
Commercial account handler
Posted: 17h ago
Offer description

Job description

If you're working in commercial broking and value stability, structure and a supportive team environment, this opportunity will likely resonate.

This is a well-established brokerage in Fife that forms part of a larger national insurance group. I've supported this business previously, so I can speak with confidence about both the team and the environment you'd be joining.
They've built a reputation locally for delivering a high standard of client service, whilst benefiting from the scale, insurer relationships and market access you'd expect from a national firm - including regional insurer panels and Lloyd's markets.

The opportunity

You'll join an experienced commercial team, supporting a varied portfolio of clients across multiple classes of business - from SME through to larger, more complex risks.
Your role will involve:

1. Managing renewals, mid-term adjustments and day-to-day client servicing

2. Supporting Account Executives on larger cases

3. Placing business across insurer and Lloyd's markets

4. Maintaining strong relationships with both clients and underwriters

This is a position where you can continue to build depth in your technical knowledge, whilst working in a team that values consistency, collaboration and doing things properly.

Why this role stands out

5. Established, reputable brokerage with a strong presence in Fife

6. Backed by a national group, offering stability and long-term career prospects

7. Access to a broad range of markets and insurers, supporting more interesting and varied placements

8. A team-focused culture with experienced colleagues and supportive leadership

9. Hybrid working model that provides flexibility whilst maintaining team connection

This would suit someone who enjoys being part of a well-run business where expectations are clear, support is available and standards are high.

What they're looking for

10. Prior experience in commercial insurance broking

11. Experience handling multi-class commercial risks

12. Strong organisational skills and attention to detail

13. A professional, client-focused approach

14. Based within commuting distance of Fife

What's on offer

15. Salary up to £40,

16. Hybrid working (3 days in the office, 2 from home)

17. A stable environment with clear processes and support

18. Opportunity to develop your experience across more complex risks over time

Interview process

The process is straightforward and informal:

19. Initial conversation with IDEX

20. Coffee meeting with the hiring manager

21. Final visit to the office for a relaxed discussion

Stuart McKenna
Business Director - IDEX Consulting


If your CV isn't up to date, IDEX can help you refresh and position it effectively.

If this sounds like the type of environment you'd be comfortable in,

Apply
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