Employer West Suffolk NHS Foundation Trust Employer type NHS Site West Suffolk Hospital NHS Foundation Trust Town Bury St Edmunds Salary £27,485 - £30,162 Per Annum, Pro Rata Salary period Yearly Closing 28/10/2025 23:59
Pathology Admin and Clerical Secretary
NHS AfC: Band 4
Job overview
We are seeking a proactive and highly organised Pathology Admin and Clerical Secretary (Band 4) to join our team on a Fixed-Term Contract (Maternity Cover) at West Suffolk NHS Foundation Trust. This role provides essential PA and administrative support to Pathology Consultants and technical staff, ensuring the smooth running of services across multiple departments. You will play a key role in maintaining high standards of communication, organisation, and service delivery, while also mentoring junior staff and contributing to service development.
This is an excellent opportunity for someone with strong interpersonal skills, a keen eye for detail, and a flexible approach to work. You’ll be part of a supportive team that values fairness, inclusivity, respect, safety, and teamwork.
Main duties of the job
Provide PA support to Pathology Consultants and senior staff, including diary management and meeting coordination.
Audio and copy type Pathology reports, post-mortem reports, and correspondence using systems such as WinPath, MModal, and e-Care.
Liaise effectively with internal departments, external clinicians, HM Coroner’s office, and the Pathology Partnership (ESNEFT).
Supervise and mentor Band 3 A&C staff, delegating tasks and supporting training needs.
Contribute to audits and ongoing monitoring of the Pathology service using Excel and Access databases.
Support administrative functions for clinics, including updating patient records and preparing correspondence.
Assist in reviewing and implementing SOPs and policies within the Pathology A&C team.
Ensure mandatory training is up to date and attend team meetings to support service development.
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
Detailed job description and main responsibilities
Please review job description attached to view the jobs main responsibilities and duties.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Person specification
Experience & Knowledge
* Knowledge of Microsoft Word, Excel, Outlook Email and Calendar. Knowledge of Medical Terminology
* -e-Care system
* -DART system
* ICE system
Education & Qualification
* A-C GCSE or equivalent in English and Maths. RSA3 or equivalent ability / experience
Skills & Abilities
* To have the ability to deal with sensitive or distressing information in an appropriate, professional and diplomatic manner.
* The ability to analyse and problem solve working from own initiative.
* The ability to work within a team based environment.
* To have excellent interpersonal skills and an ability to communicate with staff at all levels.
* To have excellent customer care skills and an ability to communicate with and reassure staff / patients
* Flexible approach to working hours/duties
Personal Qualities
* The ability to train and supervise junior members of staff.
* The ability to organise and prioritise.
* Flexible approach to working hours/duties
Employer certification / accreditation badges
Application numbers
Please note that this advert may close early if we receive a high number of applications.
#J-18808-Ljbffr