Description
JOB TITLE: Private Banking Lending Manager
LOCATION(S): Edinburgh, Manchester, Birmingham, Bristol, Chester, West Yorkshire, Hove or Abingdon
HOURS: Full time
WORKING PATTERN: This is a homeworking role. Occasional travel will be required to meet Brokers in London. Colleagues with disabilities can be supported with workplace adjustments.
About this opportunity
Ready to shape the future of lending in Private Banking? We’re looking for a proactive and people-focused individual to join our Specialised Lending Team as a Private Banking Specialist Lender. This is a unique opportunity to work at the heart of our lending operations, delivering exceptional outcomes for high-value clients while helping shape the future of our lending proposition.
What you’ll be doing:
1. Proactively manage and build strong relationships with key internal stakeholders, acting as a trusted business partner.
2. Collaborate closely with lending colleagues to manage and deepen relationships with important external introducers and brokers.
3. Drive business development by cultivating new broker partnerships, identifying emerging market opportunities, and converting quality new lending leads into pipeline growth.
4. Build, nurture, and support ongoing client relationships, including managing loan renewals, ensuring smooth transitions, and maintaining high levels of client satisfaction throughout the lending lifecycle.
5. Identify and resolve shortcomings in compliance and distribution processes to enhance customer service and strengthen risk control.
6. Maintain a productive and solution-focused working relationship with Wealth Credit Risk to support the delivery of outstanding customer outcomes.
7. Provide informed input into the development of improved procedures and processes to enhance the end‑to‑end customer lending journey.
8. Deliver operational support to senior managers through non‑routine activities, using established programmes and protocols to support strategic objectives.
Why join us?
We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.
Essential Skills
9. 3+ years experience in complex HNW residential and specialist lending
10. Proven understanding of the UK residential property market and the services that support it.
11. Strong relationship management skills as you'll be working across Private Banking, Wealth Credit Risk and introducers
12. Customer‑first decision‑making with confident judgement in complex lending scenarios
13. Continuous improvement approach with strong control, documentation and process discipline
Desirable Skills
14. Ability to coach others in lending standards and credit reasoning
15. Comfortable using customer and partner feedback to enhance service
16. Proactive in sharing knowledge and guidelines across teams
We know great talent comes from many backgrounds. Even if you don’t meet all criteria, if you have relevant transferable skills, we encourage you to apply.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We offer a wide‑ranging benefits package, including:
17. A generous pension contribution of up to 15%
18. An annual performance‑related bonus
19. Share schemes including free shares
20. Benefits you can tailor to your lifestyle, such as discounted shopping
21. 30 days’ holiday, plus bank holidays
22. A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today!
This role is considered Certified under the Senior Manager and Certification Regime as either requiring mandatory qualifications or being deemed as a role capable of providing ‘significant harm’ to customers. Due to this, successful candidates will be subject to enhanced levels of vetting, and required to complete a fitness and propriety attestation on commencement in role. Colleagues performing this role will be required to be complete a fitness and propriety attestation on an annual basis and will also be subject to additional routine criminal and credit checks
As a certified colleague your details will be published on the FCA’s Financial Services Register
This role has been identified as a Functions requiring qualifications under SYSC 27.8.10R as defined in the FCA Handbook.(1) Each function involving an activity for which there is a qualification requirement as specified in TC App 1.1.1R (Activities and Products/Sectors to which TC applies) is an FCA certification function.(2) A person performs the FCA certification function in this rule even if:(a) the time period within which the person must have obtained the qualification requirement has not yet expired; or(b) the person is exempt from the qualification requirement.
If you manage certified colleagues this role will be identified as Manager of certification employees under SYSC 27.8.13R as defined in the FCA Handbook(1) The function of managing or supervising a certification employee, directly or indirectly, is an FCA-specified significant-harm function.(2) A function in (1) is not an FCA certification function for that firm if it is performed by an SMF manager of that firm.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.