At this company, they recruit for a variety of IT roles. Join their team and leverage your technical expertise to help businesses stay secure, productive, and ahead of the curve. They are recruiting an accounts apprentice to join their busy team.
Apprenticeship Standard
Accounts or Finance Assistant Level 2
Job Spec
* You will be part of the frontline support team
* Helping to deliver excellent customer service while learning how to resolve technical and software queries
* You’ll assist in logging and managing helpdesk tickets, working towards meeting service level agreements (SLAs) and KPIs
* Collaborating with colleagues to resolve customer issues
* Through structured training, mentorship, and continuous learning, you will develop a strong foundation in software support and business systems
* Your AAT studies will build your knowledge of finance processes
* This combination will give you a unique and highly valuable skillset, enabling you to contribute to maintaining data integrity, ensuring operational excellence, and enhancing the overall customer experience
Person Spec
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Problem solving skills
* Administrative skills
* Analytical skills
* Team working
Hours of Work
Monday – Friday, 9am – 5pm.
Rate of Pay
Apprenticeship Minimum Wage (£7.55 per hour)
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