Job Description SOL CONNECT ASSISTIVE TECHNOLOGY COORDINATOR WISHAW BASE - FULL TIME Accountable to: SOL Connect Service Manager Salary: £27,387.50 Hours: 37 hours per week Annual Leave: 30 days inclusive of public holidays Base: Wishaw General Description SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey. This role is Pivotal in supporting the growth and development of SOL Connect. Job Purpose The Technology Enabled Care (TEC) Coordinator plays a vital role in supporting individuals to live safely, independently, and confidently within their own homes. This position combines technical capability with a compassionate, person centred approach, ensuring that technology is used effectively to enhance wellbeing, reduce risk, and promote independence. The postholder will install and configure TEC equipment, carry out home assessments, and contribute to risk assessments and personalised TEC support plans. Working closely with operational teams, health and social care professionals, and service users, the TEC Coordinator ensures that the most appropriate technology solutions are identified, implemented, and maintained to meet individual needs. To be successful in this role, candidates should bring practical experience in community-based support, housing, health, or social care settings, along with confidence in using and troubleshooting digital devices or assistive technologies. A recognised qualification in health, social care, housing, or a related technical field is desirable, alongside strong communication skills and the ability to work autonomously in people’s homes. Full training on TEC equipment will be provided, but an aptitude for learning new technology and a commitment to improving outcomes for vulnerable individuals are essential. Work Pattern 9am - 5pm - Monday to Friday, occasional On Call Duties providing support out of hours. Key Responsibilities Install, configure, and maintain TEC equipment in service users’ homes, ensuring devices are set up safely, correctly, and in line with organisational procedures. Carry out home-based TEC assessments to identify appropriate technology solutions that enhance independence, safety, and wellbeing. Contribute to multi disciplinary risk assessments, providing professional input on TEC interventions and how they can help reduce or manage identified risks. Develop and contribute to personalised TEC support plans, ensuring all technology provided is suitable, proportionate, and meets assessed needs. Provide demonstrations and user training to service users, carers, and families to ensure confidence and understanding in how TEC equipment works. Monitor and review TEC installations, including follow-up checks, maintenance visits, and reassessment of needs where required. Respond to equipment faults or alerts, carrying out troubleshooting and coordinating repairs or replacements as needed. Maintain accurate records and documentation, including assessment outcomes, installation reports, risk considerations, and support plans. Work collaboratively with health, social care, housing, and community partners to support integrated approaches to care and independent living. Promote the benefits of Technology Enabled Care, supporting awareness-raising, demonstrations, and engagement activities as part of service development. Ensure all work complies with relevant policies, including health and safety, safeguarding, data protection, and organisational quality standards. Support continuous service improvement, providing feedback, identifying gaps, and contributing to the evaluation and development of TEC services. Skills & Abilities / Personal Capabilities Reliable and Trustworthy, with a person-centred approach. Adopts a common-sense approach to their work. Able to think and work in a reflective way. A team player who can work well as part of a team. Positive in their outlook and open to new ideas and change Able to negotiate, listen and communicate well Able to listen and not quick to judge others. Comfortable with taking direction but can work on their own initiative Sympathetic to the values and belief of SOL Respect and maintain confidentiality Motivated to learn and develop new skills Problem solving skills Experience Of Experience of working in a technical environment Appropriate Technical Qualification Driver (with access to own vehicle) Computer Literate - Comfortable with all office packages Desirable - Experience of using Databases Desirable - Knowledge of Social Care Desirable - Experience of public speaking Desirable - Knowledge and Experience of IT and Networking Apply for this job Share this job Location Main Office Department SOL Connect - Tech Job Title SOL Connect Assistive Technology Coordinator Salary 27,387.50 Experience Experience of working in a technical environment City Wishaw Country Scotland