Booker Group are looking for a friendly and enthusiastic person to join our Facilities team as a Receptionist in our Head Office in Wellingborough. In this role you will provide an efficient reception service by answering and redirecting internal and external calls in a timely and helpful manner, displaying the highest standards of customer service at all times. You will in addition undertake various administration tasks to support the team and the wider business
* Operating the switchboard via a PC and keyboard
* Dealing with people at all levels, including internal colleagues, visitors and contractors
* Raising and managing purchase orders to ensure they are sent for payment in a timely manner
Assisting with the personal parcel deliveries and collections
* Managing and maintaining the reception inbox ensuring emails are dealt with efficiently and appropriately
* Reporting of branch alarm problems to the relevant service providers
* Managing and maintaining meeting room booking spreadsheet
Resolving customer queries efficiently and appropriately
* Weekly testing of fire alarms and supporting fire drills
* Managing the weekly dry cleaning service
* Reconciling and preparing banking
* General administrative tasks and ad hoc duties as required
* Excellent customer service skills
* Good telephone manner
* Experience of using a switchboard and a PC
* Knowledge of MS Office and ideally SAP
* Knowledge of CATs
* Experience of using MS Excel
* An enthusiastic and proactive approach
* Administrative experience
* The ability to prioritise workloads and to work under pressure
* To be a team player and build strong working relationships
Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.
We’re proud that Booker is aDisability Confident Committedemployer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contactrecruitment@bookergroup.com
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*
For more information about us please visit www.bookergroupjobs.co.uk
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