Bank Independent Living Scheme Officer (Zero Hours Contract)
Location: Tewkesbury and surrounding areas Contract Type: Zero hours (flexible shifts) Hourly Rate: £14.12 per hour (Inclusive of holiday pay) Closing Date: 14th July 2025 (please apply early we may close applications sooner if interest is high)
Are you a naturally caring person who builds rapport easily, puts others at ease, and is passionate about delivering excellent customer care? If so, you could be just who were looking for.
At Bromford, were looking for a compassionate, flexible and proactive Bank Independent Living Scheme Officer to join our team, supporting our schemes across Tewkesbury and the surrounding areas.
This is a zero hours role ideal for someone with availability during the week who can cover shifts on an ad-hoc basis, sometimes at short notice.
What youll be doing:
Providing housing-related support to vulnerable and older residents across our independent living schemes
Building strong, trusting relationships with customers to help them feel safe, supported, and independent in their homes
Carrying out health and safety checks, managing communal repairs, and completing annual reviews
Acting as a visible, consistent presence on-site offering reassurance and connection to residents
Promoting wellbeing and independence by being that vital, friendly point of contact
What were looking for:
Someone empathetic, patient, and genuinely interested in the lives and needs of older people
A confident communicator whos not afraid of difficult conversations
Self-motivated and flexible able to manage your own workload effectively
Strong at influencing and building relationships, even in challenging situations
Experience working in a customer-focused role, ideally with older people
A good understanding of policies, procedures, and professional standards
What youll need:
A full UK driving licence and access to your own vehicle
Willingness to travel between schemes in the Tewkesbury area
An enhanced DBS check (well guide you through the process)
Make a real difference, one visit at a time. Join Bromford as a Bank Independent Living Scheme Officer and help support our communities to thrive.
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