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Job details
Location: Birmingham, Bristol, Glasgow, Leeds, London, Manchester, Reading
Capability: Advisory
Experience Level: Senior Manager
Type: Full Time
Service Line: Technology & Data
Contract type: Permanent
Key Responsibilities
Lead the technical delivery of a portfolio of projects based on the ServiceNow platform
Define technical solutions (at an architectural and design level of detail)
Provide senior technical leadership and mentoring to junior architects and offshore development teams
Deliver compelling solution demonstrations across the ServiceNow platform
Assist development teams in resolving technical issues through all stages of the project lifecycle
Continue to grow knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources
Support the ServiceNow presales opportunity lifecycle
Contribute to the development of KPMG’s ServiceNow based product roadmap
Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm
Qualifications
Required experience
8+ years of experience in consulting / professional services and technical delivery
A proven track record of delivering technology projects on the ServiceNow platform as a Solution Architect
Certified ServiceNow System Administrator
Certified Implementation Specialist in at least 3 product suites
Experience of agile and traditional software and project methodologies
Preferred experience
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
ServiceNow Certified Application Developer (CAD)
Certified in ITIL Foundation (v3 or v4)
Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions
Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
Experience in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
Ability to author clear and comprehensive documentation
Additional Information
Seniority level: Director
Employment type: Full-time
Job function: Engineering and Information Technology
Industries: Business Consulting and Services
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