How You'll Help Us Live Our Purpose
We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.
It's a purpose that drives everything we do. And you can play your part too – join our dedicated team in the Glasgow branch and support you to give our members the great service we pride ourselves on, whatever they're saving for.
How You'll Make a Difference
You'll be a friendly face at Glasgow when our customers come into branch, assisting with all branches-based products and services. You will open savings accounts for those who are looking to invest for a fixed term or save for an important event. You'll make follow up calls and take incoming calls to customers to discuss available products and services. You will complete daily admin tasks such as booking appointments, scanning, letter writing, incoming post and ensuring that customer records are accurate and up to date.
What you'll bring to the role:
* Experience of working with customers delivering exceptional service
* Strong attention to detail with a good level of numeracy to conduct accurate cash transactions
* Resilient and able to handle challenging customer situations
* A passion and drive to achieve good customer outcomes
* Previous experience working with Microsoft Office or in-house computer packages
And in return, you'll get the best from us:
1. An annual colleague bonus of up to 12%
2. Matched pension contributions of up to 10%
3. 26 days holiday, plus