Overview
Senior National Account Manager (Grocery/Retail) – Myprotein at THG
Join to apply for the Senior National Account Manager (Grocery/Retail) – Myprotein role at THG. About THG: We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio includes leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, forming our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we are a team of over 2500 people who work together, lead by example, and think BIG.
Location: Manchester HQ, ICON, WA15 0AF. About THG Nutrition & Wellness: THG Nutrition & Wellness is home to trusted wellbeing brands including Myprotein, Myvegan, Myvitamins and MP Activewear. THG aims to empower healthier, more active lives and drives innovation across its brands and people.
Why be a National Account Manager at Myprotein?
Ready to take your career to the next level with one of the world’s leading sports nutrition brands? As a National Account Manager for UK Retail at Myprotein, you’ll drive high-growth opportunities across top-tier grocery customers, manage a high-value P&L, shape the B2B retail strategy, and operate in a fast-paced, performance-driven environment.
This is your chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale of THG Nutrition.
Responsibilities
* Manage a dedicated portfolio of UK Grocery accounts, ensuring profitability, customer satisfaction, and achievement of growth targets.
* Take full ownership for delivering key commercial objectives within assigned customers, aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels.
* Continually assess the customer product mix to improve profitability (PPU), including marketing initiatives such as complexity reduction and cost-optimised product recommendations.
* Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities.
* Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs.
* Manage customer and internal relationships across multiple departments to achieve results within a complex matrix environment (commercial, technical, product development).
* Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL and stock targets, feeding into the financial planning cycle.
* Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year.
* Implement agreed promotional plans within defined trade investment budgets and evaluate effectiveness to maximise ROI.
* Provide accurate rolling monthly sales forecasts and deliver an accurate monthly demand plan.
Qualifications
* 3+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector
* Strong understanding of the UK retail landscape, with a proven track record of delivering commercial growth
* Knowledge or genuine interest in sports nutrition, health, or wellness products
* Excellent communication and presentation skills with the ability to influence internal and external stakeholders
* Strong analytical and problem-solving abilities; comfortable using data to drive decisions
* Ability to manage multiple projects and priorities in a fast-paced environment
* Collaborative and relationship-focused with experience building key customer partnerships
* Proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives
Benefits
Career Development
* Access bespoke development programmes designed by our in-house L&D team
* Continued development through our upskilling programme with an industry-leading training provider
Enhanced Leave
* 25 days annual leave plus bank holidays; additional personal days as offered
* Enhanced maternity and paternity pay, depending on length of service
* Up to 10 days compassionate leave
* Buy back up to 3 days each year
* Unlock 2 days of volunteer leave after 12 months
Wellbeing Support
* Access to in-house GP (face-to-face and virtual)
* In-house CBT therapist
* 247 Employee Assistance Programme (EAP) via Bupa
* State-of-the-art on-site gym and on-site physio
Other Perks
* Save up to 12% on personal tech via salary sacrifice
* Subsidised bus pass from Manchester City Centre to the ICON office
* Up to 50% staff discount on THG brands
* On-site staff shop and barber
* Refer a friend and earn up to £1000 when they pass probation
* Anniversary gifts at 5 and 10 years of service
EEO statements: THG is proud to be a Disability Confident Committed employer. If invited to interview, please indicate any reasonable adjustments needed for the recruitment process. THG is committed to a diverse and inclusive environment. We endeavour to respond to every application within 14 days; for questions, contact the THG Talent team.
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