Technical Sales Support Bristol | Full-Time | £25-£32k Bonus | High-Growth Company About the Company Launched in 2021, they’ve grown from a two-person start-up to a thriving team of 9, with turnover increasing from £2.3M in Year 1 to a projected £8M in Year 5. Their mission? To revolutionise fire safety by pairing high-performance products with exceptional technical expertise. The supply state-of-the-art fire safety ventilation products to the UK construction industry, typically via specialist ductwork and M&E contractors. From fire dampers and smoke control systems to fully compliant control units, their products are manufactured to the highest standards at our dedicated facility in the Czech Republic. Theyre growing fast and looking for someone who can grow with us. About the Role This is not your average support role. As the Technical Sales Support, you’ll become a crucial link between the technical and commercial teams - ensuring customers receive the expert guidance they need to make the right decisions. Fire safety is complex, and your customers rely on you for clarity and confidence. You’ll liaise directly with clients to understand their technical needs, ensure the correct products are specified, and support the sales and estimating teams with vital project information. Youll develop a deep understanding of their product range and become confident speaking to both engineers and procurement professionals, delivering standout customer experiences across phone, email, and video calls. What You’ll Do Build strong relationships with clients, guiding them through technical queries and product selection Collaborate with the Technical Manager and Estimating team to ensure proposals are accurate and aligned with client needs Provide technical insights that add real value to the sales process Offer internal technical support, sharing knowledge to help the wider team grow Stay curious—continually learning about products, standards, and the fire safety sector Who We’re Looking For We value potential just as much as experience. You don’t need to tick every box, if you’re motivated, detail-driven, and eager to learn, we’d love to hear from you. Must-Have Qualities: A mechanical mindset—whether through work experience, education, or hobby Excellent attention to detail and a proactive attitude Confident communicator with great written and verbal skills Able to juggle multiple priorities and adapt quickly Friendly, team-oriented and eager to contribute Technical Skills: Comfortable using Microsoft Outlook, Word, Excel Ability to learn technical product knowledge and industry standards What We Offer Between £25k &£32k (BOE) annual performance bonus 25 days holiday bank holidays Matched pension up to 6% Life insurance Laptop provided Free parking at our Aztec West office A fast-growing, forward-thinking company with clear progression opportunities Supportive training and career development A collaborative, ambitious team where your voice matters If youre ready to take the next step in your career with a business thats going places—apply now. You miss 100% of the shots you don’t take.