2 -3 Month Contract With A Local Authority
JOB PURPOSE
* Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the service / directorate. Assist with the planning and development of support services.
* Looking for an individual with sound customer service experience. Role will include answering and fielding telephone calls and emails from bereaved family members, Funeral Directors, Hospitals etc.
KEY RESPONSIBILITIES
* Deal with complex reception/visitor etc. matters.
* Contribute to the planning, development and organisation of support service systems/procedures/policies.
* Coordinate events as required.
* Manage manual and computerised record/information systems.
* Collate data/information and produce reports/information/data as required
* Collate complex documents and other IT based tasks.
* Provide administrative and organisational support to other staff.
* Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, internet)
* Provide administrative and organisational support including minute taking.
* Processing invoices, coding sheets, monitoring and inputting onto budget spreadsheets.
* Provide guidance and support to staff and others.
* Arrange, attend and participate in regular meetings .
* Participate in training and other learning activities and performance development as required.
* Be responsible for petty cash as and when required.
* Provide cover for comparably graded colleagues or above due to holidays, sickness and other unforeseen events.
* Ensure confidentiality is maintained at all times.
* Undertake other relevant duties as agreed by Line Manager.
REQUIREMENTS
* Experience of development, management and operation of administrative systems.
* NVQ 3 or equivalent qualification or experience in relevant discipline.
* Excellent numeracy/literacy skills.
* Excellent communication skills
This Role closes on 08/09/25