Overview
Join to apply for the Duty Manager role at Asda. As a Duty Manager, you’ll play a vital role in the day-to-day running of our store. You’ll be the go-to leader on shift, ensuring our teams are supported, our customers are delighted, and our operations run smoothly. You’ll work closely with the Store Manager to deliver a brilliant shopping experience and ensure our store is a great place to work.
What Makes a Brilliant Duty Manager
* Customer-first mindset: You’re passionate about delivering excellent service and know how to inspire others to do the same.
* Operational know-how: You’ve got experience running shifts, managing priorities, and making quick decisions to keep things moving.
* Leadership skills: You lead by example, support your team, and know how to get the best out of people.
* Problem solver: You stay calm under pressure and can handle anything from customer complaints to operational hiccups.
* Team player: You work well with others and communicate clearly with colleagues at all levels.
* Adaptable and resilient: You’re comfortable with change and can keep your team focused and motivated through it.
* Drive Performance: Monitor KPIs and sales targets, using your insight to boost results and celebrate success.
What You’ll Bring
* Experience in a supervisory or team leader role, ideally in a fast-paced retail or hospitality environment.
* Confidence in handling customer queries and team challenges.
* A proactive approach to problem-solving and continuous improvement.
* Flexibility to work a range of shifts including evenings, weekends, and bank holidays.
Benefits
* Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
* Discretionary company bonus scheme
* Access to an enhanced electric car scheme
* Free eye test for you and your nominated user
* Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
* Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
* Company pension
* Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
* Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
* Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
* Colleague recognition programme
* Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas
Role details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Management
* Industries: Retail
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