What you'll do
Deliver an outstanding customer proposition. Beyond managing the branch you will serve customers, check deliveries, pick items from the warehouse, shop stock shelves, open and close the store, and maintain cleanliness. You will lead and motivate a team to achieve great results, ensuring a high standard of customer experience and sales through service.
Day‑to‑day responsibilities
* Deliver great service by ensuring your team provides an excellent customer experience.
* Muck in: help the team get the job done by checking and unpacking deliveries, opening and closing the branch, stocking shelves, cleaning and putting orders together.
* Inspire: encourage a positive mindset and build a culture of feedback, praise and recognition.
* Ask questions and build relationships: support your team’s development, drive future business growth and succession, ensuring customers leave with everything they need.
* Lead: from the front, coach, motivate and engage your team, creating a great place to work where engagement is key.
* Build a fun working environment: maintain product availability and high branch standards, ensuring the branch is a place everyone loves to work.
What you'll bring
* Knowledge: a proven track record in developing high‑performing, engaged retail teams.
* Hard work and passion: dedication to leading a team to deliver sales through superb customer service and results.
* A love of team work: willing to muck in, get hands dirty, and passion for developing future leaders.
* Customer focus: keep the customer at the heart of everything.
* Resilience: relentless determination to achieve results despite challenges, coaching your team to deliver.
* Flexibility: respond to team needs, understand priorities and plan effectively.
* Yourself: bring your whole self to work and let your personality shine through.
What you'll get
Benefits include 22 days holiday plus bank holidays, a company pension scheme and life assurance, a bonus scheme, a cycle‑to‑work scheme, save‑and‑buy as you earn, 20% discounts across all Travis Perkins companies, financial education and support, recognition awards and discounts at over 1,000 other retailers.
Equal Opportunity
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees, including promotion and training, and not discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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