Accommodation Clerk - High Wycombe 37.5 hours per week 12.71 per hour Monday to Friday 8am-4pm Parking onsite & Sodexo Benefits Role: We are looking for an Accommodation Clerk to join our team at RAF High Wycombe. You will be responsible for managing accommodation bookings, allocation of room keys, and coordinating day-to-day catering requests. This role requires excellent organisational skills as well as strong communication and relationship building. Key Responsibilities: Maintain excellent relationships with clients and customers to ensure a high level of service. Attend team briefs, huddles, and meetings as required to stay informed and engaged. Participate in performance development reviews to discuss job standards and agree on development activities. Maintain a clean, tidy, and well-organized work area at all times. Uphold high levels of personal hygiene and adhere to uniform and PPE requirements. Take care of all resources including equipment, materials, and supplies as directed. Report any near misses, accidents, or faulty equipment promptly to management. Ensure effective communication with line managers, team members, customers, and client organizations. Maintain all areas of responsibility to set service standards and align with applicable service offers. Verify entitlement and justification for all accommodation demands and ensure issuance within specified timeframes in line with regulations and management instructions. Manage accommodation bookings and allocate room keys efficiently. Handle day-to-day catering requests related to accommodation. Attend to and maintain accurate records and documentation of military personnel march-ins and march-outs across all accommodations for audit purposes. Experience Needed: Previous experience in accommodation management, hospitality, or a clerical/administrative role is preferred. Experience working in a fast-paced environment requiring attention to detail and multitasking. Familiarity with booking systems and maintaining accurate records is an advantage. Experience in handling customer/client interactions and providing excellent service. Previous experience working with military or government personnel is a plus but not essential. Proven ability to follow regulations and procedures accurately. Ready to be part of something greater? Apply today!