Overview
Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. The Optical Express team works together to strive for excellence, supporting each other with a culture of care, trust and integrity. The culture extends to our local communities through charitable and environmental projects.
A career at Optical Express is fulfilling, fun and rewarding. This role offers an industry-leading salary with bonus potential, modern working environments, and opportunities for training and development.
Base pay range
Hours – 40 (Must be flexible to work weekends)
Salary - £27,000 plus bonus
It’s our Patient Advisors role to make patients feel comfortable and relaxed while providing a 5-star service. Our Patient Advisors should enjoy meeting new people and demonstrate strong communication skills with both patients and ophthalmic professionals alike.
What you’ll gain
* An industry leading salary plus excellent bonus potential
* State-of-the-art, modern working environments
* 29 days annual leave
* Free Laser Eye Surgery and Intraocular Lens Surgery
* Free eye tests
* Discounted prescription eyewear and sunglasses
* Generous Optical Express friends and family discount scheme
* Ongoing training and development opportunities
Responsibilities
* Building a strong relationship with our patients
* Performing diagnostic eye scans (full training will be provided)
* Confidently relaying patient information to the optometrist to ensure a smooth patient journey
* Maintaining patient records with accurate and up-to-date information
* Arranging affordable finance options to suit each individual patient
* Schedule patients’ consultations and surgeries with our optometrists and surgeons
Qualifications and expectations
* Be driven and passionate with a willingness to succeed
* Excellent written and verbal communication skills
* Self-motivated to work with and without supervision
* Strong organisational skills
* Commercially aware whilst providing world-class customer service
Employment details
* Employment type: Full-time
* Seniority level: Not Applicable
* Job function: Health Care Provider
* Industries: Hospitals and Health Care
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