Insurance AdministratorLutterworth based – 5 days in the officePermanentMonday to Friday – 35hrs (9.00 – 17.00)£25,000 – £29,000 pa (depending on experience)Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Administrator to join their busy admin team.The key responsibilities of an Insurance Administrator:
* Provide administrative support across commercial lines including New Business and Renewals.
* Set up cases in Acturis. Ensure policy documents and EL certificates are issued accurately and on time.
* Liaise with clients, brokers and underwriters by phone and email in a professional and courteous manner.
* Check endorsements, warranties and special conditions before despatch.
* Manage diary entries, respond to enquiries and follow up on diarised tasks promptly.
* Process MTAs, invoice clients and update records accurately in Acturis.
* Cross-sell additional services where appropriate.
The minimum requirements for the Insurance Administrator role:
* Minimum 2 years administrative experience in a busy office environment
* Highly developed sense of integrity and commitment to customer satisfaction
* Excellent verbal and written communication skills
* Ability to handle complaints and challenging situations calmly and professionally
* Strong attention to detail and analytical skills
* Comfortable using automated information systems such as Acturis
* Willingness to work occasional overtime where required
* Demonstrated team player with a proactive attitude
The ideal candidate for the Insurance Administrator role:
* Previous experience within the commercial insurance sector is preferred
* Familiarity with handling endorsements and policy amendments
* Confident working independently and managing diary systems
Insurance Administrator benefits:
* Comprehensive training and development programme
* Company contributory pension scheme
* 25 days annual leave plus increase after years of service
* Free on-site parking
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.Interested?Please apply below or call us on 01788 298040 for an informal chat.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website. #J-18808-Ljbffr