This role, within the Delegated Authority Practice, is a fantastic opportunity to develop into a growing team based in both London and Cheltenham, with responsibilities across services, audit and consulting. The Delegated Authority Analyst will have exposure to the end-to-end delegated authority lifecycle along with client facing duties and collaboration with other Polo teams, including Claims. This role is a great opportunity for those interested in joining an inclusive and well-respected organisation and could be suited to a graduate with an interest in the insurance market and Lloyd’s, or applicants at the start of their insurance career. Key Responsibilities Co-ordinating Coverholder and Delegated Claim Administrator due diligence, ensuring that all files are complete and up to date. Assisting with the co-ordination of external audits and managing the process through to closure of audit findings. Liaising with insurers, Coverholders, audit firms and brokers to ensure that approvals and renewals are processed in line with SLAs. The preparation of renewal slips and endorsements. Production of reports and meeting packs. Reviewing reports and chasing of outstanding queries. Assisting with client proposals. Ensuring all activities are completed in line with client expectations, regulatory requirements and best practices. Skills, Knowledge & Expertise An entry level understanding of delegated authority or Lloyd’s requirements. System savvy, preferably with knowledge of market systems including Atlas, DCOM, DAM, DDM, Crystal and Risk Locator. Attention to detail, excellent due diligence, and investigative skills. Strong analytical, written and communication skills. Excellent organisation and time management skills. Strong interpersonal skills with the ability to communicate effectively with individuals at all levels of the business in a confident and professional manner. Commitment to complete the Chartered Insurance Institute exams to a minimum of Certificate level. Demonstrates behaviours aligned to the Polo Works PRIDE values: Pioneering – we don’t stand still Responsible – We do the right thing Inclusive – we all play a role Delivery Focussed- we provide services we are proud of Empowering – we equip people to be their best Location: London, or Cheltenham with weekly travel to London at least 1 day per week. Job Benefits As well as a competitive salary, discretionary annual bonus, and a minimum 24 days of annual leave (with the option to buy more), you will also get an excellent benefits package, including flexible, hybrid working, private health insurance, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay. You will also have access to company volunteering days, an Electric Vehicle (EV) leasing scheme, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel. Benefits Band 1