Job Description
Field Services Engineer - Copper Cabling - Cambridge
This is a field-based role requiring nationwide travel to install and support network, server, and Wi-Fi hardware, along with associated cabling, at client sites, data centres, and telephone exchanges. The position includes participation in a 24/7 on-call rota (1 week in 4–6 weeks).
Key Responsibilities:
Field Operations:
* Install and test network and server hardware.
* Perform site surveys for Wi-Fi/4G coverage and cabling planning.
* Troubleshoot and resolve circuit/hardware faults using ServiceNow.
* Carry out hardware upgrades, re-cabling, and pre-deployment tasks.
* Provide on-site support for out-of-hours migrations and switchovers.
* Coordinate daily workload and meet SLA timelines based on ticketing and geography.
Data Centre Support:
* Maintain site access and remote hands support for colocation and internal clients.
* Ensure compliance with ISO standards and ITIL practices.
* Keep data centres clean and organised.
* Gain foundational knowledge of data centre operations with opportunities for progression.
Requirements:
* Self-motivated, well-organized, and capable of solo and team work.
* Experience with hand tools and working at height.
* Strong customer service skills and professional conduct.
* Willingness to travel and stay overnight as needed.
* Excellent communication and problem-solving abilities.
* Full, clean UK driving license (some travel by train/air; expenses covered).
Desirable:
* Networking, copper and fibre cabling experience.
* Hardware deployment experience.
* Prior field technician or remote hands experience.
If you're interested please get in touch ASAP!
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