Engagement Lead
Milton Keynes
On-going, temporary to permanent
06:00-14:00
£13.43 per hour, £537.20 per week
Are you passionate about people and creating exceptional workplace experiences?
ACS Staffing Solutions is looking for an Engagement Lead to be a driving force in shaping the culture, wellbeing, and performance of our agency colleagues working onsite.
As the Engagement Lead, you will work in close partnership with the management team, acting as the first point of contact for new starters, managing performance and attendance, and championing engagement initiatives that create a positive and productive work environment.
Key Responsibilities as an Engagement Lead
Welcome all new agency colleagues, ensuring a smooth and positive start
Provide essential information and set expectations from day one
Monitor and support new starters throughout their first week
Engagement
Actively monitor workplace behaviour, health & safety compliance, and work ethic
Conduct monthly listening sessions across all shifts and report feedback to the account manager
Distribute and analyse monthly staff surveys
Celebrate colleague successes regularly throughout the year
Manage and communicate rotas in collaboration with the on-site Resourcing Team
Operational Performance
Record and manage attendance, performance, and conduct of agency colleagues
Handle return-to-work interviews and document absences
Backfill absences and performance gaps as needed
Support section managers in performance reviews and feedback conversations
Assist during peak periods with operational duties
Conduct observations and provide on-the-spot feedback and coaching
Coordinate training and development as needed
Key Skills & Experience
Strong prioritisation and time management abilities
Confidence in producing clear reports and presenting findings professionally
Excellent interpersonal and communication skills
Proven ability to build and maintain strong relationships with stakeholders
Proficient in Microsoft Excel and Google Sheets
Strong work ethic and proactive approach
Flexibility to support across all three shifts during the week
If you are enthusiastic about the role and want to be part of the team please submit you CV and we will be in contact with you