Ottolenghi is a renowned group of restaurants and delis celebrated for its vibrant, seasonal dishes, warm hospitality, and a commitment to an inclusive, positive culture. We have opened our newest venue in Richmond and the response has been amazing, we're looking for a friendly and reliable Shop Assistant to join our team. This is an exciting opportunity to be part of a busy, buzzing environment where you'll be contributing to a memorable experience for every guest.As a Shop Assistant, you'll play an integral role in providing excellent customer service in our deli and shop, where you'll be responsible for greeting customers, assisting with their orders, and maintaining the cleanliness and organisation of the space.The Ideal CandidateA minimum of 1 year of experience in a deli/shop assistant role or similarPassionate about food, hospitality, and delivering exceptional customer serviceHighly organised, with strong attention to detail and a proactive approach to maintaining a clean and welcoming environmentA great team player who communicates effectively and enjoys working in a lively atmosphereA positive attitude and a willingness to contribute to our inclusive and warm team cultureWhat's in it for You:Flexible and fair hours (around 40-45 hours per week) with work/life balance, 5 day shifts a weekHealth benefits through work-sponsored health insuranceExpanding company with career opportunitiesTraining and development to support you£500 Refer a Friend bonusStaff meals and staff discounts at our restaurants, delis, and webstoreMonthly Ottolenghi cooking and wine workshopsCompany pension and 28 days paid holidayIf you're a passionate individual with great customer service skills and want to be part of an exciting, growing team, we'd love to hear from you!