Salary: £90,000 - 90,000 per year Requirements: 10 years of SAP experience, including at least 6 years specializing in SAP HCM and SuccessFactors Deep functional expertise across SuccessFactors and SAP Payroll, including UK Payroll Solid experience working with ECC and S/4HANA environments Strong understanding of integrations between SAP HCM and other SAP modules Comfortable working autonomously in a fast-paced, Managed Services environment SuccessFactors and/or SAP HCM certification preferred Experience working within regulated industries or public sector organizations is advantageous Strong communication skills and the ability to motivate and guide others Responsibilities: Lead, coach, and develop a high-performing HCM Managed Services team through mentoring, performance management, and targeted training plans Identify and address technical and non-technical capability gaps to continuously strengthen HCM expertise Support recruitment, onboarding, and day-to-day people management activities, including holidays, absence, and team administration Provide hands-on functional support across SAP HCM and SuccessFactors solutions, including Employee Central, Payroll, Talent, and Time Deliver 2nd and 3rd line advisory services to UK, Ireland, and global customers, ensuring timely and effective issue resolution Translate HR business requirements into best-practice SAP HCM solutions and advise on change requests Collaborate closely with Basis, ABAP, Integration, and Finance teams to resolve complex issues Monitor SLAs, manage workloads effectively, and maintain high levels of quality, productivity, and customer satisfaction Technologies: ABAP Cloud Support SAP Security More: We are a top-10 global IT services provider operating in over 50 countries worldwide, combining global scale with local expertise to deliver world-class SAP services that drive real business impact. As a global SAP Platinum Partner, we support organizations of all sizes with consulting, digital innovation, cloud, automation, and end-to-end IT services. Our award-winning SAP practice is a global leader in SAP S/4HANA, trusted by over 500 SAP HANA and 300 SAP S/4HANA customers. This is a high-profile leadership role for the SAP HCM & SuccessFactors Support Team Manager, fully remote and UK-based, offering a competitive salary up to £90,000 DOE plus benefits. last updated 8 week of 2026