Role: IT Operations Manager Location: Northamptonshire, with travel Salary: £55,000 - £60,000 Profile Our growing legal client based in Northamptonshire is looking to add an IT Operations Manager to their IT team. The IT Operations Manager is responsible for overseeing the day-to-day operations of firm's IT infrastructure to ensure systems, networks, and services are reliable and secure. This includes leading a team of IT professionals, providing IT support in accordance with our service level agreement, monitoring system performance, troubleshooting issues, managing budgets, and implementing new technologies. Having strong communication skills is essential for this position as you will be responsible for managing the daily operations of the IT team, troubleshooting complex issues, and maintaining high levels of customer satisfaction. Key Responsibilities Support the IT Director with the implementation of the firms IT and AI & Innovation Strategies Collaborate with the Innovation Manager and the Digital Adoption Team members to support innovation projects. Manage IT Operations team members, including performance and training assessments, ensuring the team keep abreast of technology changes and maintain high service standards. Manage, maintain and optimise the firm's on-premises and cloud-based infrastructure. Oversee backup and system security operations in accordance with the firm's policies...