Overview
Business Continuity & Operational Resilience Manager required. This role will play a pivotal part in maintaining and strengthening the firm’s business continuity and operational risk frameworks, as well as supporting the retention of their ISO 22301 certification.
This is a diverse and hands-on role, best suited to someone with proven expertise in multi-discipline risk management within a professional services environment.
Key Responsibilities
* Lead business continuity planning and response across the firm.
* Conduct policy reviews, risk assessments, and business impact analyses to ensure frameworks remain aligned to the firm’s strategy and risk profile.
* Oversee incident management, business continuity, and technology recovery planning, using specialist third-party tools.
* Deliver and monitor the testing and exercising programme, capturing lessons learned and driving improvements.
* Coordinate internal and external audits to maintain ISO 22301 certification.
* Manage and update standard materials for client requests and audit responses.
* Produce management information and reporting for senior stakeholders and committees.
* Track emerging risks, industry developments, and best practice to keep the firm well-prepared.
* Coordinate incident response with colleagues across the business.
* Provide occasional out-of-hours on-call support where required.
* Support administration of the firm’s general insurance programme.
Candidate Profile
We are looking for a professional who can demonstrate:
* A strong track record in developing and embedding business continuity frameworks.
* 3-5 years’ relevant experience, including incident management and ISO 22301 exposure.
* The ability to identify and explain key threats and propose practical mitigations.
* Excellent communication and influencing skills, with the confidence to engage senior stakeholders and drive adoption of best practice.
* Strong written skills, capable of presenting complex information clearly to both technical and non-technical audiences.
* Initiative and adaptability, with the ability to manage competing priorities and ambiguity.
* A problem-solving mindset, with creativity in finding effective solutions.
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